Order Administration Manager
Job Description & Responsibilities:
The person will be managing the China Order Administration team, managing a team of 4 people.
The previous manager has agreed to evolve to a new function with SBA Asia and we are looking for her replacement.
The key tasks involved are:
1. Transaction (PO/RN) support to partners and sales
- RN:
Validation & Submission - PO: TP Validation & checking and Submission & Send Back & PO Creation & Issue Clarify
- MO: Creation & Submission
- LKO: Validation based on China specific Policy, Creation & Submission
- SIR: Creation & Submission
- Claim: Creation & Submission
- IB Transfer via POs
- Creation ,Checking and Submission of transaction (direct CPE)
2. Answer queries from sales ecosystem
- Answer Sales' , Sale Ops, DVE ,Finance team and Compliance team inquiry
- Answer Partner's inquiry & Partner Interlock & Partner Portal maintenance
3. Preparation and updating of training materials, Training Trainings to partners and sales, sales ops
4. Life at 3DS ( Team Training, Team work arrangement, Backup arrangement, Policy and Process sharing )
5. Define and ordering system User Acceptance Tests (UAT)
6. Miscellaneous (Export Control, Business Continuity Plan documents creations, Localization, Audit support, KB activity support …)
Qualifications:
Professional skills:
- Management experience
- Experience in transaction support in the software industry
- Experience working with Ordering systems such as Oracle People Soft
- Experience working with partner eco-system and supporting sales
- Good understanding of compliance risk aspects
- Fluent English communication skills
- [Good to have] Experience with automation (VBA, RPA, python,...) and AI tools (LLM)
- [Good to have] Experience with UAT execution (testing of new functions of business system)
- [Good to have] Process modeling
Soft skills:
- Strong learning ability and proactive Passion to learn
- Excellent communication and Expression skills
- Negotiation skills
- Handling Stress
- Leveraging Diversity
- Interpersonal Skills
- Powerful and Willing to accept challenges and changes, with a strong sense of responsibility
What's in it for you?
Gain exposure to a wide variety of high-tech knowledges
Having an international work environment with brilliant colleagues around the globe
Opportunity to work on challenging projects
Hybrid "Work from home" arrangement in compliance with company policies and guidelines
Inclusion statement
다쏘시스템은 인류의 발전을 위한 촉매제 역할을 합니다. 우리는 기업과 개인에게 지속 가능한 혁신을 상상할 수 있는 협업용 가상 환경을 제공합니다. 3DEXPERIENCE 플랫폼과 애플리케이션을 통해 현실 세계의 버추얼 트윈 경험을 창출함으로써, 150여 개국의 모든 산업 분야에서 35만 명 이상의 고객에게 가치를 제공합니다. 2만 3,800여명의 열정적인 임직원이 함께하는 글로벌 커뮤니티에 참여하세요!
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