IT Support Intern
We are looking for an IT Support Intern to join our international team in Milano - Segrate. Are you looking for an exciting internship in a multinational company? You will take on new challenges and tasks in a dynamic, international environment!
In this role, you will provide first-level IT support (Level 1 Help Desk) to local users, assisting with their day-to-day IT needs and troubleshooting common technical issues. You will also gain hands-on experience and learn how a modern corporate IT environment operates in practice.
Role Description & Responsibilities
During the internship, you’ll have the opportunity to:
- Help with the setup, configuration and maintenance of the local IT environment according to corporate standards
- Assist in the deployment, replacement, and renewal of end-user devices and systems
- Handle IT support tickets and assist with issue resolution
- Contribute to the creation and maintenance of technical documentation and IT procedures.
- Assist in managing and implementing local IT infrastructure (LAN, Server&Storage, Audiovisual)
- Work on IT operations in Italy, while providing additional support to users across the EUROMED region
- Support hands-on IT activities, including server racking, desk wiring, and meeting room setup.
Qualifications
- High school diploma in Information Technology, Computer Science, or a related technical field (e.g., Perito Informatico)
- Basic understanding of Operating Systems (Windows Client/Server; Linux/macOS is a plus)
- Knowledge of Italian and English proficiency at B2 level or above
- Interest and knowledge in network infrastructure and IT processes
- Curiosity and eagerness to learn how IT systems are managed in a global company
- Hands-on attitude and willingness to support both digital and physical IT tasks
What’s in it for you
- An international and diverse working environment
- Monthly reimbursement and lunch tickets
- Hybrid work policy
- Fresh fruits and free beverages
Interested? Click on "Apply" to upload your application documents
Inclusion statement
人類が未来を切り拓くとき、その試みを後押しするのがダッソー・システムズです。私たちは、持続可能なイノベーションを実現させるためのコラボレーティブなバーチャル環境を提供しています。3DEXPERIENCEプラットフォームとアプリケーションを使って実世界のバーチャルツイン・エクスペリエンスを構築することで、私たちは世界150カ国以上、あらゆる業界、あらゆる規模の35万以上の顧客に価値を提供しています。世界2万3,800人以上から成る、情熱にあふれた私たちのコミュニティの一員になりませんか。
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