Eurowipes

Eurowipes optimizes inventories and improves operational equipment effectiveness with DELMIA Ortems planning solutions to boost customer satisfaction.

We needed a planning solution that would help us make decisions and enable us to be agile with completely different orders, on the same production lines. We were looking for a collaborative tool not only for the supply chain, but for the whole plant.

eurowipes story
Frédéric Janvier
Quality and Supply Chain Operations Director, Eurowipes

Challenge

Based in France and part of the Anjac Health and Beauty Group, Eurowipes manufactures wipes, cotton pads and sheet masks for skincare and cosmetics brands and retailers. To respond faster to its customers’ orders, the company needed to become more agile and gain improved visibility into its production and planning schedules.

Solution

To manage the production flow in the plant and enhance visibility across the value chain, Eurowipes implemented DELMIA Ortems for all production planning and optimization.

Benefits

By planning ahead and optimizing production schedules with DELMIA Ortems, Eurowipes is able to control its inventory levels and improve customer service. On-time delivery rates have become more reliable, rising from 88% to 92%, thanks to the ability to manage production planning in real time and take advantage of simulation to support decision making. 

Healthcare and cosmetics subcontractor pursues agility

If you’ve ever used a baby wipe or face mask, then there’s a good chance it was made in one of Eurowipes’ manufacturing facilities in France. Known for developing natural, effective and safe products, health and beauty brands and retailers around the world rely on the French company to supply them with wipes, cotton discs and impregnated sheet masks for various hygiene, cosmetics and health applications. 

Part of the Anjac Health and Beauty Group, Eurowipes manufactures millions of products across eleven production lines in France, making to stock and to order. As a market leader, Eurowipes strives for continuous improvement and must adapt to a wide variety of different customer requirements, including short and long lead times, while maintaining a high level of quality. 

“We needed a planning solution that would help us make decisions and enable us to be agile with completely different orders, from 2 days to 12 weeks, but on the same production lines. We were looking for a collaborative tool not only for the supply chain, but for the whole plant,” said Frédéric Janvier, Quality and Supply Chain Operations Director at Eurowipes.

Fast implementation and results

Eurowipes felt it spent too much time manually entering and updating production and planning schedules, leaving little time – less than 10% – for analysis.

“We had so many spreadsheet files with data that wasn’t always reliable,” said Sophie Haouisee, Supply Chain Manager at Eurowipes. “Updating them was time consuming. The aim was to improve our key performance indicators and better satisfy our customers’ requirements. In addition, the time lost analyzing the availability of raw materials and the lack of information sharing when we encountered unforeseen events led us to set up a decision-support and monitoring tool.”

Dassault Systèmes technology partner KEONYS supported Eurowipes throughout the project to implement an effective solution within the plant. 

“This support for change took the form of various support and improvement actions,” Haouisee said. “We organized a kick-off meeting between the plant and KEONYS, as well as monthly follow ups with DELMIA to address critical issues.”

The project took nine months to implement, from definition, functional analysis and data cleansing to installation and go live. The strong involvement of the management committee, which supported the plant through the changeover, was key to the project’s fast rollout. 

“In addition to the four people dedicated to this project, users from various departments also were involved, including finance, purchasing, IT and plant management,” Haouisee said. “The communication and involvement of all these teams, including KEONYS, contributed to the success of this project.”

DELMIA Ortems allows Eurowipes to manage its production more efficiently, while controlling the workloads of the various lines.

Transparent planning processes

Using DELMIA Ortems,  Eurowipes now better manages the production flow of its products.

“Thanks to this visual solution, we can see production orders, line loads in finite or infinite capacity, and material shortages,” Haouisee said. 

The planning and scheduling solution improves team responsiveness and provides enhanced visibility to reduce cycle times, inventories and lead times. Coupled with its enterprise resource planning system, Eurowipes manages its production more efficiently, while controlling the workloads of the various lines. 

“We are much more autonomous in our decision-making,” Haouisee said. “We can share insights and constraints with management and across the entire company. It’s no longer just the supply chain team making decisions. We have a global view of projects and their progress at all times.”

Reliable data boosts customer service

Not only is DELMIA Ortems enhancing visibility but it also supports the company to meet delivery deadlines, leading to improved customer service ratings. Eurowipes uses DELMIA Ortems to manage and optimize production planning in real time and update the schedule twice a day. The optimization takes into account the availability of raw materials and the capacity of production lines, so they can be loaded or unloaded rapidly.

“In two years, the reliability rate of customer delivery times rose from 88% to 92%, with much better management of our inventories and cash flow,” Haouisee said. 

Three simulations are available to aid decision-making, either to improve the customer service rating, to improve set-up times (with longer or shorter clean-up times) for production operational equipment effectiveness (OEE), or a combination of the two. 

“After ten months of use, we’ve noticed considerable time savings and a much more detailed analysis, enabling us to improve customer delivery times, improve our OEE, and reduce and, above all, control inventory levels,” Haouisee said.

eurowipes story

Focus on Eurowipes

Eurowipes, part of Anjac Health and Beauty Group, is the leading manufacturer in France of wipes, cotton pads and sheet masks impregnated with environmentally friendly products for skincare, hygiene, cosmetic and healthcare applications.

For more information: www.eurowipes-anjac.com

 

keonys

Focus on KEONYS

A long-standing partner of Dassault Systèmes, KEONYS, a subsidiary of the CENIT group since 2017, supports the digital transformation of companies whose strategy is part of a sustainable innovation approach. 

For more information: www.keonys.com

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