Jan 02 2020

Why I do not manage to see all the News and Alerts?

Some news are private. You need then to log in with your 3DS Passport in order to be able to see them all.

 

Indeed, some news are only accessible to a type of customer and/or a service. It depends then on:

 

the type of customer you are (DS Direct Licensee or PARTNER)

the Customer Support Offers you are entitled to (Secure, Advantage, Enterprise, Developer Support or Success Partner).

 

This is why, depending on your profile and the Customer Support Offer you subscribed, some news are not accessible.

 

For more information concerning Dassault Systemes Customer Support Services, please have a look at our Support Offers.

 Some news are private. You need then to log in with your 3DS Passport in order to be able to see them all.

Indeed, some news are only accessible to a type of customer and/or a service. It depends then on:

  1. the type of customer you are (DS Direct Licensee or PARTNER)
  2. the Customer Support Offers you are entitled to (Secure, Advantage, Enterprise, Developer Support or Success Partner).

This is why, depending on your profile and the Customer Support Offer you subscribed, some news are not accessible.

For more information concerning Dassault Systemes Customer Support Services, please have a look at our Support Offers.