May 27 2019

T74-2015: BIOVIA LES Excel Adapter Supporting Data

LES

Operating System

 

All Supported Operating Systems

 

Description

The Excel Adapter includes a supporting data file capture feature when a file is used to collect data in an LES method. The supporting data files are copied to the Supporting Data Files folder shared on the LES application server. The LES supporting data viewer does not link to these files and instead opens the Excel file from the URL provided at the time of collection.  If the original Excel file is changed then the audit history will link to the newer version of the Excel file rather than the originally collected file.  The copy of the Excel file that was made and stored in the Supporting Data Folder on the LES Application server remains unchanged.

To clarify, if the collected Excel file is not moved or changed no errors will be presented when viewing the Supporting Data.  
If the original Excel file has been moved from the location where the data collection took place, a “file cannot be found” error will be received even though the copy of that file exists in the Application Server’s Supporting Data Files folder.

If original Excel file has been changed during the course of data collection into LES, then the audit history will link to the latest version of the Excel file rather than the version that data was parsed from.  If using an Excel Adapter Template Device type the folder that the file will link to will be the Processed Files shared folder on the LES application server as opposed to the URL specified in an Excel Adapter File type of collection.

 

 


Resolution:
This issue has been logged as Defect SMTL-497; BIOVIA is urgently looking into possible solutions to reestablish the link to the correct collected supporting data file from the Support Data File folder.

If you consider this issue to be of significant impact to your business (i.e. this is severely blocking your use of this BIOVIA product) please contact BIOVIA Customer Support.


Defect # SMTL-497