T33-2017 - Corrected Dates for End of Mainstream Support for versions of BIOVIA CISPro
CISPro
It has come to our attention that incorrect dates for end of support were published for the following releases. Per our Product Lifecycle Guidelines, whereby the support lifecycle for Hot Fixes and Service Packs is tied to the end of support of the version to which they pertain, please note the corrected dates below.
The Interactive Support matrix has been updated to reflect the correct dates. They will also be correctly updated in the Product Release Document for the upcoming v2018 release.
We apologize for this error. If the new date(s) cause you any significant concern regarding your deployment, please contact BIOVIA Support so we can discuss how to mitigate the concerns.
Resolution:
Version | Corrected Date for end of mainstream support | Corrected Date for end of mainstream support |
BIOVIA CISPro 2016 SP1 | 12/31/2018 | 12/31/2020 |
BIOVIA CISPro 2016 | 12/31/2018 | 12/31/2020 |
BIOVIA CISPro 5.0 | 06/30/2018 | 06/30/2020 |
BIOVIA CISPro 4.8 | 01/30/2018 | 01/30/2020 |