T25-2017: Upgrade Command when upgrading from BIOVIA Request 2017 HF3 to 2017 R2

Workbook

BIOVIA Request 2017 HF3 was released to fix an issue (WKR-13356) related to an invalid task state transition.  It was released after the release of BIOVIA Request 2017 R2.  Hence Request 2017 R2 does not know about 2017 HF3 version. The bootstrap command looks in the releases.xml file for the class to run for the upgrade. Since 2017 HF3 entry does not exist in the releases.xml file (there is no associated upgrade class), you get an error.
Resolution:
When upgrading from BIOVIA Request 2017 HF3 to BIOVIA Request 2017 R2, you need to specify the upgrade command with the parameter 2017HF2 as listed below. 

Error Mesage:
C:\Program Files\BIOVIA\PPS\apps\scitegic\workrequest\lib>SetupRequest.bat -hubpassword=scitegic -upgradefrom=2017HF3

Administrative permissions required. Detecting permissions...

Success: Administrative permissions confirmed.

Executing the default Bootstrap -upgradefrom=2017HF3

-bootstrap : ./classes/bootstrap.xml

-dbconfig : ./classes/hibernate.oracle.cfg.xml

-unitdata : ./classes/naganounitdatachangelog.xml

-upgradefrom : 2017hf3

java.lang.NullPointerException

at com.accelrys.rmgmt.bootstrap.Main.upgrade(Main.java:28)

at com.accelrys.rmgmt.bootstrap.Main.bootstrapData(Main.java:38)

at com.accelrys.rmgmt.bootstrap.Main.main(Main.java:66)

Failed to process the task

exitCode=1