Pipeline Pilot Server

Affected Products

This Technote applies to the following products:

• Biological Registration
• Insight/Search
• Chemical Registration
• Pipeline Pilot

Description of the Issue

Pipeline Pilot Server uses the BIOVIA plugin to allow chemistry data to be entered into web applications from desktop chemistry editors. It allows users to use “double-click” to launch a desktop chemical drawing tool and transfer structure to/from that drawing tool. This is an often preferred mechanism to “cut and paste”.

The security certificate used to encrypt the data during communication between the plugin and the desktop editors will expire on June 8^th, 2018.

After that date, the BIOVIA plugin installed will no longer be recognized as valid by the BIOVIA web applications and the “double-click” transfer will not be available.  The BIOVIA plugin is part of the Pipeline Pilot Server installation used by these applications.
Resolution:

What action is required to fix the issue?

We will be releasing a separate hotfix for each affected Pipeline Pilot version.  The release date is currently scheduled for 25 May 2018 and you will be notified of its availability on the BIOVIA Download Center as soon as it is released.
You will need to install the appropriate hotfix on the Pipeline Pilot server machine. Please refer to the table below for the specific hotfix needed for the version of Pipeline Pilot that you are using. The hotfix will update the plugin on that server with a security certificate valid until Feb. 21^st, 2020. Once the Pipeline Pilot server hotfix has been applied, users will be able to download an updated version of the BIOVIA plugin including the valid certificate.
 

You will need to advise your users on how and when to download the updated BIOVIA plugin. (see below)

When does the HF need to be installed?

The server hotfix appropriate to your Pipeline Pilot version needs to be installed before Jun. 8^th, 2018 in order for users to be able to continue having access to a working BIOVIA plugin. The hotfix can be installed in advance of this date without users being impacted.

What do you need to communicate to your users once the server hotfix has been applied?

You can choose to proactively have users download the new plugin by directing them to the download link found on the Pipeline Pilot Server home page.
If users have not proactively installed the updated plugin by Jun. 8^th they will see a prompt after this date informing them that their plugin is not valid and that a new version is available.  Please ensure that your users click to download the new plugin at that point.

What will happen is no action is taken?

If you do not install the server hotfix, by June 8^th the affected applications which use the BIOVIA plugin will start to prompt users to download a newer version of the plugin. The prompt will include a link to download the plugin from the Pipeline Pilot server. There is an option to stop the prompt to download the plugin, but the plugin will not be usable until an updated certificate is installed. Chemical structures can still be transferred between desktop chemistry editors and the web applications using the “cut/copy and paste”.

If you have any questions, please contact BIOVIA Support.