Oct
19
2018
T15-2018: Microsoft Office March Update 6.11 for Mac causes BIOVIA Desktop Connector to hang.
Notebook
For Mac users only:
The BIOVIA Notebook Desktop Connector hangs when using MS Excel after applying the Microsoft Office 16.11 / 16.11.1 update, which was released on 13th & 19th March 2018.
If the Mac MS Office 16.11 / 16.11.1 update is applied the BIOVIA Notebook Desktop Connector will hang when creating, uploading or editing an MS Excel document from within Notebook.
BIOVIA recommends Mac Notebook users not to upgrade to Microsoft Office 16.11 / 16.11.1 for now.
This issue affects the Notebook 2018 SP1 HF1 (18.1.101.53) version of BIOVIA Desktop Connector.
Resolution:
We are currently working on a solution to resolve this issue and will get back to you with further news as soon as possible