Jan 02 2020

How to change your password used to access Support private pages?

There are two ways to change the password:

1. Once identified

 

You need first to login on the DS services welcome page, using the 3DS Passport for Support

 

Click on "change my Password" link in ToolBox section

 

Here you can update your password. You will receive a confirmation email

 

2. Without being identified

 

Go directly to the Forgot Your Password page

 

Fill in your login name or your email address and click ‘Submit'

 

You will receive an email that will allow you to reset your password. Click on the link "reset-password" in the email you received

 

Set your new password and click on "Update"

 

A confirmation email will be sent to your email address

 

You can now use the new password you set to log in.

There are two ways to change the password:
1. Once  identified

  • Click on "change my Password" link in ToolBox section
  • Here you can update your password. You will receive a confirmation email

2. Without being identified

  • Fill in your login name or your email address and click ‘Submit'
  • You will receive an email that will allow you to reset your password. Click on the link "reset-password" in the email you received
  • Set your new password and click on "Update"
  • A confirmation email will be sent to your email address

    You can now use the new password you set to log in.