How do I submit a request?
Access Support Request Management Tool: DSx.Client Care
This Tool enables you to Submit Requests, Exchange with Technical Experts, Customize your Dashboard, Manage Contacts, and Download Media, Service Packs and Fixes for your Dassault Systèmes Solutions.
You first need to get a 3DS Passport (Dassault Systèmes Customer Account).
Contact your company’s Security Administrator to get a 3DS Passport. If you are not able to identify him or if he has not yet been designated, contact your Customer Support Center.
The 3DS Passport gives you access to online private content on 3ds.com/support: Knowledge Base, Documentation, Software Download.
In you need more information about how to create a Service Request, please watch our Support Tool Tutorials.
Access Support Request Management Tool: DSx.Client Care
This Tool enables you to Submit Requests, Exchange with Technical Experts, Customize your Dashboard, Manage Contacts, and Download Media, Service Packs and Fixes for your Dassault Systèmes Solutions.
You first need to get a 3DS Passport (Dassault Systèmes Customer Account).
Contact your company’s Security Administrator to get a 3DS Passport. If you are not able to identify him or if he has not yet been designated, contact your Customer Support Center.
The 3DS Passport gives you access to online private content on 3ds.com/support: Knowledge Base, Documentation, Software Download.
In you need more information about how to create a Service Request, please watch our Support Tool Tutorials.