Contact Details

Address:

DASSAULT SYSTEMES K.K. China
Room 707-709, Tower 2, China Central
Place No.79, Jianguo Road Chaoyang District
100025 Beijing


Phone:

+400-693-8700

+800-810-3958

 

E-mail:

PLMSupport.GCG@3ds.com

Additional information

Business hours:

Monday to Friday: 9:00 AM to 5:00 PM - Time zone China Shanghai (UTC +8)

 

24/7 Phone support for cloud priority case - For reference, definition of what a cloud priority case is can be found within our Support policies for Online Services accessible here.

 

Languages:

Chinese (Mandarin), English

 

Public holidays:

Public Holidays: January 1st - 3rd 2015 (New Year’s Day) | February 7th -13th 2015 (Spring Festival) | Chinese Lunar New Year) | April 5th 2015 (Ching Ming Festival) | May 1st, off together with weekend (Labor Day) / June 9th 2015 (Duan Wu Festival) | August 15th 2015 (Mid-Autumn Festival) | October 1st -7th 2015 (National Day)

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