DELMIA Quintiq Support Introduction

This Best Practices document describes how DELMIA Quintiq Support is organized. It also provides an overview of how the DELMIA Quintiq Support process is organized and the different service levels that you can select.
When your project goes live it is no longer the responsibility of the project team alone. As a customer, you will then contact DELMIA Quintiq Support instead of your project consultants, who are not always available anymore.
Target audience:  Sales executives and (potential) customers. Also, any other Dassault Systèmes staff interested in the details of DELMIA Quintiq Support can benefit from this Best Practice.