This Best Practices document provides a base for performance analysis and details about inputs required from the customer to the Customer Success team to start a performance analysis.
This document focuses on 3DSpace and 3DSearch services which are the most used services on the 3DEXPERIENCE platform. It provides top-down analysis of 3DSpace and 3DSearch (3DSpace Index) services.
This document also summarizes the mandatory information to be shared by customers with Dassault Systemes. It also describes different traces and tools that can be used for analysis of performance issue.
This Best Practices document is applicable for all releases from 3DEXPERIENCE R2020x to 3DEXPERIENCE R2023x.
Target audience: 3DEXPERIENCE users and L1 support members who want to investigate performance issues.
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