Contact Details

Address:

D517, Yeongdong-DaeroGangnam-Gu,
Seoul, 135-798, Korea


Phone:

+82-2-3270-7807 

Additional information

Business hours:

Monday to Friday: 9:00 AM to 5:00 PM - Time zone Korea (UTC +9)

 

24/7 Phone support for cloud priority case - For reference, definition of what a cloud priority case is can be found within our Support policies for Online Services accessible here.

 

Languages:

Korean, English

 

Public holidays:

January 1st(New Year’s Day) | January 27th - 30th(Lunar Year’s day) | March 1st(Independence Movement Day) | May 1st(Labor Day) | May 5th - 6th(Children’s Day, Buddha’s Birthday) | June 6th(Memorial Day) | August 15th(Liberation Day) | October 3rd(National Foundation Day) | October 5th - 8th(Chuseok holiday) | October 9th(Hangul Proclamation Day) | December 25th(Christmas Day)

Makers Support

Information and assistance for 3DEXPERIENCE® SOLIDWORKS for Makers is available in the MAKERS Support community.

Student Support

Information and assistance for Students is available in the dedicated 3DEXPERIENCE Edu | Students Community.

Need Assistance?

Our support team is here to help you make the most of our software. Whether you have a question, encounter an issue, or need guidance, we've got your back.