Customer Support Center India / AP South
The fastest way to get supported is to submit a request in the 3DSupport App. If you do not have access to it, you can use the online form.
Contact Details
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Address:
Dassault Systemes India Pvt. Ltd.
1st Floor, Earth Building, Plot No. 15/B,
Rajiv Gandhi InfoTech Park, Phase -1,
MIDC, Hinjawadi, Taluka: Mulsi,
Pune - 411057
Phone:
Using SOLIDWORKS for Makers or a Student Edition? Submit your request via this online form for tailored assistance.
For DraftSight Standard, Professional, and Premium, please visit draftsight.com/support.
Additional information
Business hours:
Monday to Friday: 9:00 AM to 5:00 PM - Time zone India (UTC +5.5)
24/7 Phone support for cloud priority case - For reference, definition of what a cloud priority case is can be found within our Support policies for Online Services accessible here. Outside the Regional Support Center business hours, please call +33 3 5930 8420
Languages: English
- January 1st: Year Beginning Holidays
- January 14th: Makar Sankranti / Pongal
- January 26th: Republic Day
- March 4th: Holi / Dolyatra
- March 19th: Ugadi/ Gudi Padwa/Chaitra
- April 3rd: Good Friday
- May 1st: Labour Day/ Buddha Purnima
- August 15th: Independence Day
- August 26th: EID-E-MILAD (Birthday of Prophet Mohammad)/Onam
- September 14th: Ganesh Chaturthi
- October 2nd: Gandhi Jayanthi
- October 20th: Ayudha Puja/Mahanavmi/Dussehra/Vijay Dashami
- November 9th: Govardhan Pooja
- December 25th: Christmas
Makers Support
Information and assistance for 3DEXPERIENCE® SOLIDWORKS for Makers is available in the MAKERS Support community.
Student Support
Information and assistance for Students is available in the dedicated 3DEXPERIENCE Edu | Students Community.
Need Assistance?
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