Contact Details
Address:
DASSAULT SYSTEMES K.K. China
Room 707-709, Tower 2, China Central
Place No.79, Jianguo Road Chaoyang District
100025 Beijing
Phone:
Additional information
Business hours:
Monday to Friday: 9:00 AM to 5:00 PM - Time zone China Shanghai (UTC +8)
24/7 Phone support for cloud priority case - For reference, definition of what a cloud priority case is can be found within our Support policies for Online Services accessible here.
Languages:
Chinese (Mandarin), English
Public holidays:
Public Holidays: January 1st 2025 (New Year’s Day) | January 28th -February 4th 2025 (Spring Festival) | Chinese Lunar New Year) | April 4th-6th 2025 (Ching Ming Festival) | May 1st-5th 2025 (Labor Day) | May 31th -June 2rd 2025(Duan Wu Festival) | | October 1st -8th 2025 (National Day)
Makers Support
Information and assistance for 3DEXPERIENCE® SOLIDWORKS for Makers is available in the MAKERS Support community.
Student Support
Information and assistance for Students is available in the dedicated 3DEXPERIENCE Edu | Students Community.
Need Assistance?
Our support team is here to help you make the most of our software. Whether you have a question, encounter an issue, or need guidance, we've got your back.