Contact Details

Address:

DASSAULT SYSTEMES K.K. China
Room 707-709, Tower 2, China Central
Place No.79, Jianguo Road Chaoyang District
100025 Beijing


Phone:

+400-693-8700

+800-810-3958

Additional information

Business hours:

Monday to Friday: 9:00 AM to 5:00 PM - Time zone China Shanghai (UTC +8)

 

24/7 Phone support for cloud priority case - For reference, definition of what a cloud priority case is can be found within our Support policies for Online Services accessible here.

 

Languages:

Chinese (Mandarin), English

 

Public holidays:

Public Holidays: January 1st 2025 (New Year’s Day) | January 28th -February 4th 2025 (Spring Festival) | Chinese Lunar New Year) | April 4th-6th 2025 (Ching Ming Festival) | May 1st-5th 2025 (Labor Day) | May 31th -June 2rd 2025(Duan Wu Festival) |  | October 1st -8th 2025 (National Day)

Makers Support

Information and assistance for 3DEXPERIENCE® SOLIDWORKS for Makers is available in the MAKERS Support community.

Student Support

Information and assistance for Students is available in the dedicated 3DEXPERIENCE Edu | Students Community.

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