User Assistance Developer (Technical Writer)
User Assistance Developer (Technical Writer)
In 3DEXPERIENCE Platform, we are currently seeking a skilled User Assistance Developer (technical writer) to support the 3DExperience User Assistance team. As a member of the 3DEXPERIENCE User Assistance team, you will play a critical role in empowering our users. Our mission is to design, develop, and continuously evolve content that is thorough, engaging, and easy to navigate. You will ensure that every user can onboard quickly and work effectively by providing the right information at the exact moment they need it.
Role Description & Responsibilities
We are looking for a skilled User Assistance Developer who can translate complex technical concepts into clear, user‑focused documentation. You will partner with developers, QA engineers, and product managers to produce and maintain high‑quality help content, UI text, and visual assets while championing the use of AI/LLM tools to boost productivity.
Key Responsibilities
· Analyze & explain complex technical subjects and application functionality.
· Collaborate with developers, QA, and product managers to gather accurate information and understand user scenarios.
· Write & Edit user assistance content (help topics, release notes, UI strings) following Dassault Systèmes style guides (Microsoft Manual of Style, Chicago Manual, etc.).
· Maintain Consistency across all documentation, ensuring technical accuracy and flawless grammar.
· Review UI Text for clarity, brevity, and usability; suggest improvements that make the interface more intuitive.
· Refresh Existing Content and create new material that meets quality standards.
· Leverage AI/LLM Tools (e.g., generative assistants, term‑extraction bots) to automate repetitive tasks and accelerate authoring.
· Produce Visuals – create or edit images, GIF’s, diagrams, short videos, and other media that complement written guidance.
· Contribute to Process Improvements – propose workflow enhancements, templates, or automation that increase team efficiency.
Experience with any of the following (or similar) is a plus:
· Programming/scripting (especially web development or XML, or AI/LLM)
· XMetaL Author, Oxygen XML Editor, or any other XML Authoring tool
· Graphics or video creation/analysis
· Knowledge of Microsoft Manual of Style or Chicago Manual of Style
· Usage of AI tools/Companion in technical writing domain
Qualifications
· B.E/B.Tech with 0 to 4 years of experience
· BSc in science, computer science, or in a writing-intensive field such as English or Communications.
· Certification in Technical Writing
· Good command over English language
· Exposure to Artificial Intelligence (AI)
· Strong problem-solving skills and attention to detail
· Excellent communication and teamwork skills
· Ability to work independently and meet project objectives
What's in it for you
· Work in a culture of collaboration and innovation
· Ensure knowledge sharing within the team
· Able to work well in a team environment and communicate effectively with co-workers, both local and remote.
· Working with a Multinational culture company.
Déclaration de diversité
Dassault Systèmes est un accélérateur de progrès humain. Nous proposons aux entreprises et aux particuliers des environnements virtuels collaboratifs permettant d’imaginer des innovations durables. Grâce aux jumeaux virtuels d’expérience du monde réel qu’ils créent avec la plateforme 3DEXPERIENCE et ses applications, Dassault Systèmes est un créateur de valeur, au service de plus de 350,000 clients de toutes tailles et de tous secteurs d’activité, dans plus de 150 pays. Rejoignez notre communauté mondiale de plus de 23,800 personnes passionnées !
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