Services Sales Expert (5+ yrs)
Service Sales Support Specialist
Unlock your potential with Dassault Systèmes, a global leader in Scientific Software Engineering as a Service Sales Support Specialist, in Pune,
We are looking for a Service Sales Support Specialist to support our Service Sales team in managing key commercial and proposal activities related to service sales opportunities.
The role will be responsible for preparing high-quality sales and bid support documents, coordinating internal inputs, and ensuring timely submission and system closure of commercial documents.
Key Responsibilities
- Support the Service Sales Expert and field sales team in day-to-day service sales activities
- Build early-stage services rough order of magnitude services proposals based on input received from the field sales team
- Prepare bid process supporting documents such as qualification documents, review board meeting presentations etc.
- Prepare Statements of Work (SOW) documents and drive them through the internal approval system for reviews and closure
- Develop RFQ/RFP response documents in coordination with internal stakeholders
- Prepare quotations, proposals, and other commercial documentation
- Coordinate with sales, legal, operations, finance, and technical teams to collect required inputs
- Maintain accurate records in CRM/ERP and ensure documentation is complete and up to date
- Track proposal, contract, and customer documentation status to support timely submission and closure
- Support customer follow-up and internal coordination to ensure smooth execution of service sales processes
Qualifications
- Bachelor’s degree in Business Administration, Sales, Engineering, or a related field
- 5 + years of experience in sales support, proposal management, bid coordination, commercial operations, or service sales support
- Experience in preparing ROM proposals, SOW documents, and RFP responses is strongly preferred
- Strong written communication and document preparation skills
- Good organizational skills with strong attention to detail
- Ability to work across multiple functions and manage deadlines effectively
- Proficiency in Microsoft Office and CRM/ERP systems
Preferred Background
- Experience in Presales, service sales, after-sales support, technical services, or industrial/commercial environments
- Exposure to contract review workflows and legal coordination processes
What’s in it for you
- Opportunity to work closely with service sales and cross-functional business teams
- Exposure to commercial proposal development, contract documentation, and bid response processes
- A dynamic role with visibility across sales, legal, operations, and customer support functions
- Opportunity to build strong commercial, coordination, and stakeholder management skills
- A position that contributes directly to business growth and customer success
- Professional development in a fast-paced and collaborative environment
Déclaration de diversité
Dassault Systèmes est un accélérateur de progrès humain. Nous proposons aux entreprises et aux particuliers des environnements virtuels collaboratifs permettant d’imaginer des innovations durables. Grâce aux jumeaux virtuels d’expérience du monde réel qu’ils créent avec la plateforme 3DEXPERIENCE et ses applications, Dassault Systèmes est un créateur de valeur, au service de plus de 350,000 clients de toutes tailles et de tous secteurs d’activité, dans plus de 150 pays. Rejoignez notre communauté mondiale de plus de 23,800 personnes passionnées !
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