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Dassault Systèmes, the 3DEXPERIENCE Company, provides businesses and people with virtual universes to imagine sustainable innovations. Serving over 200,000 customers in 12 industries, from high-tech to life sciences, fashion to transportation, we help businesses and people around the world to create sustainable innovations for today and tomorrow. At Dassault Systèmes, we empower people with passion to change the world. Let’s open new horizons together with the power of 3DEXPERIENCE virtual universes!
What will be your role?
Establish relationships with infringing or non-compliant companies to find in collaboration with partner and License Compliance teams a mutual agreement through a commercial settlement to resolve the matter, and upsell to cover the global customer needs
(Please consider this Role description can be applied for both Direct & Indirect Channels in line with License & Compliance Business Stream)
Check Lead information (Amount, Offer, Close Date) with Sales/PSM and License Compliance then convert the lead.
Following the context
Do not disclose the lead to the Partner (common decision License Compliance /Inside Sales)
Or Assign the lead to the relevant sales manager / partner success management teams (formerly Lead Broking) and inform the Partner it’s a License Compliance situation for which he will received clear instructions on the next steps
Engage with the non-compliant Customer
Engagement to be done in the 24 - 48 hours after the first legal action (letter from Law firm/ License Compliance Investigator)
Prepare Customer engagement call by gathering information from
Partner on customer history (optional)
Resolves matter with the company
Share only the compliance purchase (# licenses, products & timeframe)
Negotiate compliance purchase
What key success factors?
Education requirement BS degree
At least 2 years’ experience in Sales and/or Software Solutions
Facilitate official agreement
Negotiate in legal cases
Listen to the stories of the disputants
Promote communication between parties
Exercise neutrality in mediation cases
Draft the rules of the mediation service
Achieve sales targets
Analyse business requirements
Analyse financial risk
Apply business acumen
Rejoignez Dassault Systèmes, La 3DEXPERIENCE Company Tout est possible… grâce aux univers virtuels 3DEXPERIENCE ! Avec plus de 230 000 clients dans 11 secteurs industriels, du high-tech aux sciences de la vie, de la mode aux transports, Dassault Systèmes accompagne les entreprises et les créateurs à travers le monde pour imaginer les innovations durables d’aujourd’hui et de demain. Rejoignez une entreprise leader et prospère de 20 000 talents.