Order Administration Manager
Job Description & Responsibilities:
The person will be managing the China Order Administration team, managing a team of 4 people.
The previous manager has agreed to evolve to a new function with SBA Asia and we are looking for her replacement.
The key tasks involved are:
1. Transaction (PO/RN) support to partners and sales
- RN:
Validation & Submission - PO: TP Validation & checking and Submission & Send Back & PO Creation & Issue Clarify
- MO: Creation & Submission
- LKO: Validation based on China specific Policy, Creation & Submission
- SIR: Creation & Submission
- Claim: Creation & Submission
- IB Transfer via POs
- Creation ,Checking and Submission of transaction (direct CPE)
2. Answer queries from sales ecosystem
- Answer Sales' , Sale Ops, DVE ,Finance team and Compliance team inquiry
- Answer Partner's inquiry & Partner Interlock & Partner Portal maintenance
3. Preparation and updating of training materials, Training Trainings to partners and sales, sales ops
4. Life at 3DS ( Team Training, Team work arrangement, Backup arrangement, Policy and Process sharing )
5. Define and ordering system User Acceptance Tests (UAT)
6. Miscellaneous (Export Control, Business Continuity Plan documents creations, Localization, Audit support, KB activity support …)
Qualifications:
Professional skills:
- Management experience
- Experience in transaction support in the software industry
- Experience working with Ordering systems such as Oracle People Soft
- Experience working with partner eco-system and supporting sales
- Good understanding of compliance risk aspects
- Fluent English communication skills
- [Good to have] Experience with automation (VBA, RPA, python,...) and AI tools (LLM)
- [Good to have] Experience with UAT execution (testing of new functions of business system)
- [Good to have] Process modeling
Soft skills:
- Strong learning ability and proactive Passion to learn
- Excellent communication and Expression skills
- Negotiation skills
- Handling Stress
- Leveraging Diversity
- Interpersonal Skills
- Powerful and Willing to accept challenges and changes, with a strong sense of responsibility
What's in it for you?
Gain exposure to a wide variety of high-tech knowledges
Having an international work environment with brilliant colleagues around the globe
Opportunity to work on challenging projects
Hybrid "Work from home" arrangement in compliance with company policies and guidelines
Déclaration de diversité
Dassault Systèmes est un accélérateur de progrès humain. Nous proposons aux entreprises et aux particuliers des environnements virtuels collaboratifs permettant d’imaginer des innovations durables. Grâce aux jumeaux virtuels d’expérience du monde réel qu’ils créent avec la plateforme 3DEXPERIENCE et ses applications, Dassault Systèmes est un créateur de valeur, au service de plus de 350,000 clients de toutes tailles et de tous secteurs d’activité, dans plus de 150 pays. Rejoignez notre communauté mondiale de plus de 23,800 personnes passionnées !
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