Manager, Learner Experience Management

Requirements

• Minimum 5 years experience as a global, operational project manager of customer learning in a Life Sciences or Clinical Trial Operations organization (or equivalent)

• Minimum 5 years experience managing learner experiences or learner enablement projects for a Life Sciences or Clinical Trial Operations organization

• Current PMP certification and minimum 3 years of PMO experience  

• Bachelor’s Degree in Project Management, Customer Relationship Management, or a related discipline - or equivalent years of experience

• Strong customer project management expertise, ideally with experience in defining and driving the success of strategic learning enablement models

• Proficient in Google Workspace (G Suite), Camtasia, JIRA/agile practices, Wrike, and agentic solutioning tools/strategies (for example, Notebook LM, Gemini)

• This role designation is hybrid (3 days/week onsite NY) or remote.  

Competencies

• Passionate, continuous learner

• Advocacy for global learners  

• Ability to lead and influence cross-org teams in delivering integrated, best-in-class learning enablement outcomes

• Learning-as-a-Service business acumen to position learning solutions as a driver of customer success and business growth

• Demonstrated, exceptional communication, project management, and partnering skills

• Affinity for partnering at all levels of the organization to lead, support and influence targeted outcomes in varying dynamics

• Creative approach to innovation and ideation that will differentiate our learner enablement experiences from competitors

• Ability to work well, and enable others to work well, within challenging release or project timeframes in a fast-paced, software development environment 

This role designation is remote or hybrid (3 days/week onsite NY/NJ area).

As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location. 

• The salary range for positions that will be physically based in the NYC Metro Area is  $79,500.00 to 106,000.00
• The salary range for positions that will be physically based in the California Bay Area is $84,000.00 to 112,000.00
• The salary range for positions that will be physically based in the Boston Metro Area is $78,000.00 to 104,000.00
• The salary range for positions that will be physically based in Texas or Ohio is $70,125.00 to 93,500.00
• The salary range for positions that will be physically based in all other locations within the United States is $71,250.00 to 95,000.00

Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; flexible paid time off; and 10 paid holidays per year.

Equal Employment Opportunity:

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Applications will be accepted on an ongoing basis until the position is filled.

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