Sales Transaction Support Specialist
We are hiring a Sales Transaction Support Specialist within our Business Planning and Operations team at Dassault Systèmes (3DS). The Sales Transaction Support Specialist provides operational and transactional support to 3DS Sales teams and Partners across three core areas: renewals support, contract and accreditation management, and general partner helpdesk support. The role ensures that sales transactions, contract activities, and partner requests are handled accurately, efficiently, and in line with 3DS processes.
Role Description and Responsibilities
- Working closely with Sales Experts, Partner Sales Managers, and internal stakeholders, supporting Partners with ordering, installed base events, license administration, and non-selling enquiries.
- Acting as a trusted operational point of contact, helping Partners and 3DS Sales navigate processes, resolve issues, and maintain high data quality—ultimately supporting Dassault Systèmes’ commercial performance.
- Proactively support the renewals process by partnering with the 3DS Sales Team to assist partners with their customer renewals as needed, provide transactional and process support, and ensure all renewals are accurately processed and completed within required timelines.
- Follow and adhere to 3DS process including, but not limited to, Opportunity Management, Data Quality and accuracy, Quotations and Forecasting
- Support quarter end closing across multiple stakeholders – legal/finance/order management/revenue recognition
- Propose enhancement and provide feedback requests related to Operations: Renewal, Contract & Ordering Process/System
Qualifications/Experience
- Proven experience in a similar role; Sales Operations, Transaction Support, Order Management or a similar role within a client or partner centric organization
Proven experience supporting sales execution and complex transactions, ideally across renewals, contracts, or licensing models (subscription and/or perpetual)
- Experience working collaboratively with cross-functional stakeholders (Sales, Finance, Legal, Order Management) in a matrixed environment
- Strong analytical and critical-thinking skills, with high attention to detail and data accuracy
- Strong written and verbal communication skills, with the ability to explain processes clearly to Partners and Sales teams
Demonstrable experience of managing multiple priorities, meeting deadlines, and performing effectively in a fast-paced, quarter-end-driven environment
What’s in it for you
- An international and diverse working environment in a collaborative team
- Flexible working hours with hybrid working model, a good work-life balance and comprehensive benefits package.
- Extensive skills and career development programs to build your journey with us.
Interested? Click on "Apply" to upload your application documents.
Inclusion statement
Dassault Systèmes treibt den menschlichen Fortschritt voran. Mit unseren kollaborativen und virtuellen Umgebungen helfen wir Unternehmen und Menschen, nachhaltige Innovationen erlebbar zu machen. Unsere 3DEXPERIENCE Plattform ermöglicht die Erstellung virtueller Zwillinge der realen Welt, was Mehrwert für über 350.000 Kunden aller Größen und Branchen in mehr als 150 Ländern schafft. Werde Teil unseres globalen Netzwerks von über 23.800 engagierten Mitarbeitenden!
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