Support Offers

Creating right-first-time products faster and at a lower cost, while delivering on time and on budget, is critical to your success. Achieving these goals requires first-class partners. Dassault Systèmes puts the odds in your favor, joining its world-class software products and solutions with its customer support organization expertise.

COMPANY | PARTNER

	Secure	Advantage	Developer Support
Request Management
Defect Management
Maintenance escalation procedure
Non Defect Management
Phone support (8x5) (1)
Community Support (2)
Customer know how enablement (optional)
Self support web tools
Distribution & download
On demand media ordering
Electronic download
Software Development
Programming Assistance

Discover ENTERPRISE

ENTERPRISE support is a set of highly valuable services to help you manage and optimize the implementation or upgrade of your PLM solutions. Discover it now!

(1) Not available for n!Fuze.

(2) Available only for n!Fuze, Draftsight and 3DSwYm.

Please find the Customer Support Policies for DS Direct Licensee.