User Assistance Developer (Technical Writer)

India, MH, Pune

正式工作

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主要职位信息

Location:

India, MH, Pune

Job type:

正式工作

Product:

Dassault Systèmes

Experience level:

0 to 3 years

Posted on:

4/7/2026

Ref ID:

547114

User Assistance Developer (Technical Writer)

In 3DEXPERIENCE Platform, we are currently seeking a skilled User Assistance Developer (technical writer) to support the 3DExperience User Assistance team. As a member of the 3DEXPERIENCE User Assistance team, you will play a critical role in empowering our users. Our mission is to design, develop, and continuously evolve content that is thorough, engaging, and easy to navigate. You will ensure that every user can onboard quickly and work effectively by providing the right information at the exact moment they need it.

Role Description & Responsibilities

We are looking for a skilled User Assistance Developer who can translate complex technical concepts into clear, user‑focused documentation. You will partner with developers, QA engineers, and product managers to produce and maintain high‑quality help content, UI text, and visual assets while championing the use of AI/LLM tools to boost productivity.

Key Responsibilities

· Analyze & explain complex technical subjects and application functionality.

· Collaborate with developers, QA, and product managers to gather accurate information and understand user scenarios.

· Write & Edit user assistance content (help topics, release notes, UI strings) following Dassault Systèmes style guides (Microsoft Manual of Style, Chicago Manual, etc.).

· Maintain Consistency across all documentation, ensuring technical accuracy and flawless grammar.

· Review UI Text for clarity, brevity, and usability; suggest improvements that make the interface more intuitive.

· Refresh Existing Content and create new material that meets quality standards.

· Leverage AI/LLM Tools (e.g., generative assistants, term‑extraction bots) to automate repetitive tasks and accelerate authoring.

· Produce Visuals – create or edit images, GIF’s, diagrams, short videos, and other media that complement written guidance.

· Contribute to Process Improvements – propose workflow enhancements, templates, or automation that increase team efficiency.

Experience with any of the following (or similar) is a plus:

· Programming/scripting (especially web development or XML, or AI/LLM)

· XMetaL Author, Oxygen XML Editor, or any other XML Authoring tool

· Graphics or video creation/analysis

· Knowledge of Microsoft Manual of Style or Chicago Manual of Style

· Usage of AI tools/Companion in technical writing domain

Qualifications

· B.E/B.Tech with 0 to 4 years of experience

· BSc in science, computer science, or in a writing-intensive field such as English or Communications.

· Certification in Technical Writing

· Good command over English language

· Exposure to Artificial Intelligence (AI)

· Strong problem-solving skills and attention to detail

· Excellent communication and teamwork skills

· Ability to work independently and meet project objectives

What's in it for you

· Work in a culture of collaboration and innovation

· Ensure knowledge sharing within the team

· Able to work well in a team environment and communicate effectively with co-workers, both local and remote.

· Working with a Multinational culture company.

Inclusion statement

As a game-changer in sustainable technology and innovation, Dassault Systèmes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.

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