Product Education and Enablement Specialist (Remote)
Location: Remote - US
About our Company:
Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating 25 years of ground-breaking technological innovation across more than 36,000 trials and 11 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million users trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. Discover more at www.medidata.com.
About the Team:
Within Readiness & Enablement, the Product Education and Enablement Specialist works cross-functionally to define and deliver Medidata platform journeys; enabling customer-facing teams to both configure studies and environments and empower customers to build and configure on their own. This audience includes both internal technical SMEs and those who directly educate, manage, and support our customers. This position requires the skillset and flexibility to develop strategic, engaging, impactful, and timely learning solution strategies and content to support new solution offering launches in a fast-paced environment with a global audience.
An experienced professional with a strong background in adult and technical learning theory and technology, a passion for education and improving the lives of patients, and a background in technical and regulated industries, combined with excellent project management, communication, and leadership skills, make for an ideal candidate.
Responsibilities:
- Scope, design, develop, and deliver just-in-time role-specific enablement programs with targeted product knowledge and information.
- Design content sourcing frameworks and processes to minimize rework and increase content production speed and efficiency.
- Balance prioritization, timeline, risks, execution, communication, and conflict management for competing urgent priorities.
- Ensure learners can demonstrate competency in product knowledge, and maintain training environments
- Collaborate with stakeholders and establish partnerships to ensure proper alignment and messaging.
Provide proactive communication and risk mitigation and track actionable feedback and metrics
- 7+ years of experience with a Bachelor's degree; or 5 years and a Master's degree; or equivalent work experience. Education and experience preferably in Life Science, Instructional Design, Adult Education, or other related fields.
- Requires a minimum of 3 years of progressive enablement or consulting experience in Life Sciences, especially in the clinical trial process, and/or Technology industry or 4-6 years training and development experience.
- + years of experience directly or indirectly managing project or cross-functional teams.
- Strong knowledge of clinical drug development (e.g. Phases 1- 5, study start-up, study execution, study close) and clinical roles.
- Thorough knowledge of FDA regulation, GCP, and ICH guidelines.
- Experience with Medidata Clinical Cloud ideal
- Experience working with Agile Software development teams in a fast-paced, software development environment.
- Excellent organizational and project and time management skills. Self-motivated, able to assume responsibility and work autonomously in a professional manner. Proactive in risk management and communication.
- Excellent verbal and written communication and presentation skills. Ability to understand and communicate concepts quickly and accurately
- Proficient in one or more of the following tools: Camtasia, Articulate 360 suite
Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; flexible paid time off; and 10 paid holidays per year.
Equal Employment Opportunity:
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Applications will be accepted on an ongoing basis until the position is filled.
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Inclusion statement
MEDIDATA 提供证据和见解，帮助制药、生物技术、医疗设备和诊断公司以及学术研究人员加速价值实现、降低风险和优化结果。
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