DELMIA Industrial Engineering Technical Support

India, MH, Pune

正式工作

申请

主要职位信息

Location:

India, MH, Pune

Job type:

正式工作

Product:

Dassault Systèmes

Experience level:

0 to 3 years

Posted on:

4/24/2026

Ref ID:

547324

DELMIA Industrial Engineering Technical Support

We are seeking a resource in our Technical Support team. We have a key mission to support our Customers globally. We are looking for a candidate with hands-on experience on DELMIA Industrial Engineering domain.

Role & Responsibilities

Assist Customers/Partners to troubleshoot and resolve issues involving DELMIA Industrial Engineering domain.
Diagnosing problems reported by Customers and suggest solutions or workarounds.
Respond immediately in case of Customer Crisis situations
Work closely with customers and partners as situation demands to resolve issues and ensure smooth deployment/production run.
Participate in customer calls on demand, demonstrating technical expertise and deliver enhanced value & satisfaction
Create Knowledge capitalization content on key technical topics.
Be self-motivated and eager to engage in challenging situations demanding high reactivity, while continuously raising the standard of quality of DS Customer Support.
Able to troubleshoot and debug the issues by analyzing traces/logs and other third-party tools.
Ensure Knowledge capitalization content creation on regular basis and spread awareness about it at every possible need and opportunity

Qualifications/Experience

Bachelor's degree in the Mechanical/Production Engineering.
Work experience of 2~4 years in the DELMIA Industrial Engineering (Digital Manufacturing) with knowledge of DELMIA Process Planning, DELMIA Machining, Manufacturing Simulation, Assembly Process Planner on 3DEXPERIENCE.
Exposure to DELMIA Ergonomics, Robotic Simulation, Plant Simulation, PLM operations and concepts is an added advantage
Good English communication skills, both written and verbal, are required.
Ability to work in a fast-paced dynamic environment
Analytical skills
Team player

Inclusion statement

As a game-changer in sustainable technology and innovation, Dassault Systèmes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.

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