Customer Delivery Engineer (Malaysia)

Malaysia, 10, Petaling Jaya

正式工作

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主要职位信息

Location:

Malaysia, 10, Petaling Jaya

Job type:

正式工作

Product:

DELMIA

Experience level:

0 to 3 years

Posted on:

4/8/2026

Ref ID:

547671

Unlock your potential with Dassault Systèmes, a global leader in Scientific Software Engineering as a Customer Delivery Engineer in KL, Malaysia!

We are seeking Delivery Engineer for Malaysia office, who will be working together with a passionate team of specialists in DELMIA Hosted Solutions (DHS).

What will your new role be..

As a Delivery Engineer, you and your colleagues will be responsible for the delivery related tasks towards our GEO and their end customers around the globe. You will be a member of a team of specialists in DELMIA Hosted Solutions and provide delivery services in a proactive and reactive manner. You will contribute to and ensure that requests from the GEO are being implemented on-time, done with passion and quality. DELMIA Hosted Solutions is supporting customers around the globe, therefor you are part of the global team.

You will contribute to ensure our hosted environment runs smoothly and grows with the needs of a fast-developing and demanding international organization of professionals involving in 24/7 operations.
You will be implementing, maintaining and deploying customer applications as well supporting the technical complex deployments
You will provide excellent customer support, where your planning and communication skills are equally needed as your technical skills
You will assist the team in overall day-to-day operation
You will acts as support to analyze and resolve customer incidents which can be outside office hours and/or during weekends.
You will work on shift rotation to support 24/7 operations

Your Key Success factors..

If you are an experienced individual who is looking for an opportunity to work with, implement and constantly optimize revolutionary technology, then you will find this a challenging and exciting role.

Degree in Information Technology or Computer Science
Minimum 1 year experience in technical support or software development role with good analytical skills and conceptual thinking ability.
Experience with business integration and related protocols like SOAP, REST API, SFTP
Experience with implementation/setup/configuration of Enterprise Software Applications
Working knowledge of networking components (firewall, load balancers and protocols like TCP/IP)
Knowledge of software development principles
Knowledge of IT-security principles
Having strong quality focus
Having excellent time management
Customer focused attitude
Pro-active communication style
Good analytical thinking and proven experience in problem solving
Experience within an international and dynamic company
English - Fluent in both speaking and writing

What's in for you?

Work for the one of the biggest software company in Europe
Gain exposure to a wide variety of industry experiences and IT technologies( ITIL
& ISO 27001 principles,etc)
Gain experience with complex and large technical environments
Get working experience with Cloud and datacenter technologies
An international work environment with brilliant colleagues around the global

Inclusion statement

As a game-changer in sustainable technology and innovation, Dassault Systèmes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.

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