# Availability

To provide efficient, globally accessible solutions, our Cloud Operations team is dedicated to maintaining service availability and performance.

## 3DEXPERIENCE Platform Cloud Status

Customers using the **3D**EXPERIENCE platform on the cloud can access relevant availability and maintenance information on their Health Console.

[Check the live status](https://www.3ds.com/support/cloud#Brick-aad8d459-13b2-404b-9b77-2bd6c85cef5e)

## Data Center Locations

Our infrastructure providers rely on a global network of data centers to deliver efficient, reliable cloud services.

## Asia Pacific

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    /* Header styling */
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    /* Table cell styling */
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        padding-left: 13px;
        padding-right: 13px;
    }
    .table_component td[rowspan] {
        border-left: 1px solid #d6d6d6;
    }
    /* Alternating row colors */
    .table_component tr:nth-child(odd) {
        background-color: #ffffff;
    }
    .table_component tr:nth-child(even) {
        background-color: #f5f5f5!important;
    }
| Solution | Data CENTER Locations |
|---|---|
| **3D**EXPERIENCE | Australia   China   India   Japan   Singapore   South Korea |
| **3DVIA** ByMe | China   Singapore |

## Europe

    .table_component {
        overflow: auto;
        width: 100%;
        font-family: inherit; /* Ensures the table matches page font */
    }
    .table_component table {
        width: 100%;
        table-layout: fixed;
        border-collapse: collapse;
        border: 1px solid #dededf;
        text-align: left;
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    .table_component caption {
        caption-side: bottom;
        text-align: left;
    }
    /* Header styling */
    .table_component th {
        padding-top: 33px;
        background-color: #005686;
        color: #ffffff;
    }
    /* Table cell styling */
    .table_component td {
        padding-left: 13px;
        padding-right: 13px;
    }
    .table_component td[rowspan] {
        border-left: 1px solid #d6d6d6;
    }
    /* Alternating row colors */
    .table_component tr:nth-child(odd) {
        background-color: #ffffff;
    }
    .table_component tr:nth-child(even) {
        background-color: #f5f5f5!important;
    }
| Solution | Data Center Locations |
|---|---|
| **3D**EXPERIENCE | France   Ireland   Italy   United Kingdom |
| **3D**EXPERIENCE Marketplace | France |
| **3DVIA** ByMe | France   Ireland   United Kingdom |
| **Iterop Cloud** | France |
| **NETVIBES** NV1 |
| **NETVIBES** Proxem Studio |
| **Online Learning Experience** |
| **Online Companion** |
| **SIMULIA Cloud** |

## Americas

    .table_component {
        overflow: auto;
        width: 100%;
        font-family: inherit; /* Ensures the table matches page font */
    }
    .table_component table {
        width: 100%;
        table-layout: fixed;
        border-collapse: collapse;
        border: 1px solid #dededf;
        text-align: left;
    }
    .table_component caption {
        caption-side: bottom;
        text-align: left;
    }
    /* Header styling */
    .table_component th {
        padding-top: 33px;
        background-color: #005686;
        color: #ffffff;
    }
    /* Table cell styling */
    .table_component td {
        padding-left: 13px;
        padding-right: 13px;
    }
    .table_component td[rowspan] {
        border-left: 1px solid #d6d6d6;
    }
    /* Alternating row colors */
    .table_component tr:nth-child(odd) {
        background-color: #ffffff;
    }
    .table_component tr:nth-child(even) {
        background-color: #f5f5f5!important;
    }
| SOLUTION | Data CENTER Locations |
|---|---|
| **3D**EXPERIENCE | United States of America   Brazil |
| **3DVIA** ByMe | United States of America |
| **BIOVIA DiscoveryGate** |
| **BIOVIA ScienceCloud** |
| **BIOVIA ScienceCloud** Collaborative Science and Unified Lab Management |
| **BIOVIA ScienceCloud** Quality and Regulatory Management |
| **BIOVIA LabKnowledge Cloud** |
| **Online Learning Experience** for SOLIDWORKS Desktop |
| **SIMULIA Cloud** |

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## Data & Security

We secure your data and supports compliance, giving you the confidence to focus on innovation.

[Learn more on data & security](/about/legal/data-security)

## Cloud Customers

We ensure reliable performance and fast problem resolution, so you can focus on your business.

[Learn more on cloud support](/support/cloud)

## Privacy

We apply strict standards to the collection, use and management of personal data, ensuring your privacy and trust.

[Learn more on privacy](/trust-center/privacy)

## Ethics & Compliance

We apply strict ethics and compliance standards to ensure responsible and sustainable business practices.

[Learn more on ethics & compliance](/about/corporate-responsibility/ethics-compliance)

 ![Cloud status hero banner](https://www.3ds.com/assets/invest/2025-02/trust-center-cloud-hero-banner4.jpg)