Resource Library

Whether you're a new user or an experienced developer, find the documentation you need to make the most of our products. From Best Practices to User's Guides, get the information you need.

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License key renewal

In order to renew your license keys, please fill out the form avaialable in this page and send it to the finance team of your region: http://www.3ds.com/terms/software-keys/

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New Customer

Please find the Onboarding link and the tutorials

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3DXML Player

Unfortunately we cannot help about this product because there is no support for 3DXML (free product) as it is written in the article 4 of the EULA. The EULA is displayed when the user installs the...

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Solidworks

SOLIDWORKS Subscription Services provides you access to live technical support from your local certified SOLIDWORKS reseller (VAR). Support Services include telephone (and online) assistance with...

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Certified Hardware

You can find all details about our certified hardware in this webpage: https://www.3ds.com/support/hardware-and-software/. You have to select an OS in the "On Premises & On The Cloud Certified...

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Training / learning

Please contact the team in charge of DS training: https://www.3ds.com/training/training-classes/contact-3ds-learning-solutions-in-emea/

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How do I submit a request?

Access Support Request Management Tool: DSx.Client Care This Tool enables you to Submit Requests, Exchange with Technical Experts, Customize your Dashboard, Manage Contacts, and Download Media,...

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