Discover the

3DSupport App

For Partners

 

 

Onboarding video

How to access to 3DSupport App ?

Have a tour of the 3DSupport App

SR Management

How to create a Service Request (SR) for himself?

How to modify a SR?

How to create a Customized view ?

How to create a Service Request (SR) for a customer?

How to clarify a Service Request (SR)?

How to change attachments visibility?

How to analyze a Service Request ?

How to validate a SR?

How to search information in 3DSupport App?

Escalation process

How to escalate?

Getting help

Getting Help for the 3DSupport App