3DEXPERIENCE platform on cloud support





Stay connected with the 3DEXPERIENCE platform

3DEXPERIENCE live status

Get a live status of the 3DEXPERIENCE platform on cloud.

Support Offers and Policies

Support offers

Dassault Systèmes provides support for all 3DEXPERIENCE platform users. You can upgrade your solution, submit online requests, browse online knowledge, submit Non Defect requests and communicate directly with cloud experts. 


Support Policies

Read the Customer Success Services Policies that may be applicable to the 3DS solutions you ordered. 

Support Guide

A team of experts, the Online User Excellence Center is ready to support you on the 3DEXPERIENCE platform.