From initial contact to sending finished product out the door, your sales and distribution departments serve as the core of the customer service system. Through DELMIAworks' tightly integrated manufacturing software, ERP software and sales management software modules, you can respond instantly to customer requests, over the phone or through the Internet.
Order information is available at your fingertips, from the sales quotes through the shipping process, including order status, scheduling details, inventory availability, shipment tracking, invoicing and more. Additionally, customer service is extended with 24/7 web access that empowers your customers with sales, quote and inventory information through the DELMIAworks Customer Web Portal.
Sales management software tools include:
Quoting. Optimize your profit margin with an efficient and accurate quoting module.
Sales Orders. Improve efficiency with production, customer and order status just a "click" away.
EDI. Save time and money by assisting and expediting the exchange of critical order data through our Electronic Data Interchange (EDI) module.