Software Application Support Specialist

Role Description & Responsibilities

DELMIA Quintiq, a wholly owned subsidiary of DASSAULT SYSTEMES is a market leader in supply chain planning and optimization. It provides organizations with end-to-end supply chain modeling solutions to balance operational and business goals, leveraging world record-breaking optimization technology. As with all DELMIA products, DELMIA Quintiq connects the virtual and real worlds so that organizations can create a virtual twin of the supply chain. Achieve supply chain optimization with DELMIA Quintiq, driving continuous improvement across the entire supply chain.

DELMIA HUB Services group is looking for a motivated Services Software Expert to join our team in Sao Paolo, BRAZIL, in an onsite/hybrid role.

·        Be part of an international team of highly experienced technical consultants to maintain and enhance supply chain and optimization solutions.

·        Deliver application maintenance and improvements to a truly diverse industry portfolio on daily basis, such as High-Tech, Aerospace & Defense, Architecture, Engineering & Construction, Natural Resources, Energy & Utilities, Retail, Transportation & Mobility and various other industries.

·        Assess and provide quality recommendations for various live customer applications to improve their functionality, usability, reliability, performance, and supportability.

·        Capitalize knowledge and contribute towards an ever-growing solution knowledge base.

·        End to End ownership of customer request from opening until closure ensuring customer satisfaction