Services Sales Expert (5+ yrs)
Service Sales Support Specialist
Unlock your potential with Dassault Systèmes, a global leader in Scientific Software Engineering as a Service Sales Support Specialist, in Pune,
We are looking for a Service Sales Support Specialist to support our Service Sales team in managing key commercial and proposal activities related to service sales opportunities.
The role will be responsible for preparing high-quality sales and bid support documents, coordinating internal inputs, and ensuring timely submission and system closure of commercial documents.
Key Responsibilities
- Support the Service Sales Expert and field sales team in day-to-day service sales activities
- Build early-stage services rough order of magnitude services proposals based on input received from the field sales team
- Prepare bid process supporting documents such as qualification documents, review board meeting presentations etc.
- Prepare Statements of Work (SOW) documents and drive them through the internal approval system for reviews and closure
- Develop RFQ/RFP response documents in coordination with internal stakeholders
- Prepare quotations, proposals, and other commercial documentation
- Coordinate with sales, legal, operations, finance, and technical teams to collect required inputs
- Maintain accurate records in CRM/ERP and ensure documentation is complete and up to date
- Track proposal, contract, and customer documentation status to support timely submission and closure
- Support customer follow-up and internal coordination to ensure smooth execution of service sales processes
Qualifications
- Bachelor’s degree in Business Administration, Sales, Engineering, or a related field
- 5 + years of experience in sales support, proposal management, bid coordination, commercial operations, or service sales support
- Experience in preparing ROM proposals, SOW documents, and RFP responses is strongly preferred
- Strong written communication and document preparation skills
- Good organizational skills with strong attention to detail
- Ability to work across multiple functions and manage deadlines effectively
- Proficiency in Microsoft Office and CRM/ERP systems
Preferred Background
- Experience in Presales, service sales, after-sales support, technical services, or industrial/commercial environments
- Exposure to contract review workflows and legal coordination processes
What’s in it for you
- Opportunity to work closely with service sales and cross-functional business teams
- Exposure to commercial proposal development, contract documentation, and bid response processes
- A dynamic role with visibility across sales, legal, operations, and customer support functions
- Opportunity to build strong commercial, coordination, and stakeholder management skills
- A position that contributes directly to business growth and customer success
- Professional development in a fast-paced and collaborative environment
Inclusion statement
Dassault Systèmes è un catalizzatore del progresso umano. Forniamo alle aziende e alle persone ambienti collaborativi virtuali per immaginare innovazioni sostenibili. Creando gemelli virtuali del mondo reale con la nostra piattaforma e le nostre applicazioni 3DEXPERIENCE, creiamo esperienze e offriamo valore a più di 350.000 clienti di tutte le dimensioni, in tutti i settori, in oltre 150 paesi. Unisciti alla nostra comunità globale di oltre 23.800 persone appassionate!
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