IT Support Intern

We are looking for an IT Support Intern to join our international team in Milano - Segrate. Are you looking for an exciting internship in a multinational company? You will take on new challenges and tasks in a dynamic, international environment!

In this role, you will provide first-level IT support (Level 1 Help Desk) to local users, assisting with their day-to-day IT needs and troubleshooting common technical issues. You will also gain hands-on experience and learn how a modern corporate IT environment operates in practice.

Role Description & Responsibilities

During the internship, you’ll have the opportunity to:

• Help with the setup, configuration and maintenance of the local IT environment according to corporate standards
• Assist in the deployment, replacement, and renewal of end-user devices and systems
• Handle IT support tickets and assist with issue resolution
• Contribute to the creation and maintenance of technical documentation and IT procedures.
• Assist in managing and implementing local IT infrastructure (LAN, Server&Storage, Audiovisual)
• Work on IT operations in Italy, while providing additional support to users across the EUROMED region
• Support hands-on IT activities, including server racking, desk wiring, and meeting room setup.