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Industry Process Consultant (Customer Engagement)

Korea, Republic of, Seoul Contratto a tempo indeterminato 5/17/2022 526716




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Industry Process Consultant (Customer Engagement) (고객발굴/컨설팅)

Job Description

- 대기업 및 중소기업 고객 발굴
- 고객 발굴을 위한 기술영업 전략 수립
- PLM 솔루션 기반 기술 컨설팅 및 영업 수행
- Partner 지원 및 기술영업 역량 확보를 위한 내부 TF조직 리더 역할
- 영업 및 타 부서와 원활한 Communication 수행
- 본사 Industry 및 기술영업 담당과 Global Communication 수행

- 학력 : 학사 이상
- 연차: 8년 이상 (10년 이상 우대)
- 경력 : 동종 PLM 업계, 대기업 SI 회사 또는 자동차/산업장비((건설기계, 공작기계, 사출기 등)/방위산업 회사 출신 우대
- CAD, PLM 관련 솔루션 경험자
- Business Communication 수준의 영어 능력 (English Level 참고: Native > Fluent > Business Level > Intermediate > Basic)
- 국내외 출장에 결격사유 없음



The Industry Process Consultant's mission is to reveal and demonstrate to customers how to maximize the value of the Industry Process portfolio by applying the Value Engagement framework. Through IFWE Loop, he/she drives customers to address their business transformation by re-engineering their processes, leveraging 3DEXPERIENCE platform Industry Processes. 

  • The Industry Process Consultant masters 3DEXPERIENCE platform usage and value through Industry Processes. He/she understands how the products fulfill the business needs. The Industry Process Consultant contributes to increasing the deal size, accelerate deal signature and secures successful go-live.
  • The Industry Process Consultant is also able to articulate the overall 3DEXPERIENCE platform value.
  • The Industry Process Consultant contributes to the execution of the Value Engagement activities and deliverables, according to the different phases, with a specific focus on gate reviews.
  • The Industry Process Consultant can articulate value, based on identified KPIs and KVIs, using storylines based on the Customer Value Model and adapting them to the audience, whether it is a User, a Process Owner or a Business Owner
  • The Industry Process Consultant: 
    • closely collaborates with the DS internal ecosystem 
    • maintains best in class level of expertise
    • capitalizes on-field activities
    • provides feedback loop from customer use cases
    • supports the Solution enablement of their Partners and Sales Ecosystem.
    • maximizes the usage of the 3DEXPERIENCE platform for interaction with the customer and DS ecosystem

Engineering or similar experience. Strong industrial engineering and process knowledge (Infrastructure, Energy & Material or AEC).

Hard Skills

  • Advise on efficiency improvements
  • Analyze business processes
  • Collect customer feedback on applications
  • Create business process models
  • Define technical requirements
  • Demonstrate functionality of software products
  • Design prototypes
  • Engineering principles
  • ICT system integration
  • Improve business processes
  • Interpret technical requirements
  • Maximize sales revenues
  • Migrate existing data
  • Product comprehension
  • Propose ICT solutions to business problems
  • Provide user documentation
  • Use consulting techniques

Soft Skills

  • Teamwork
  • Self Development
  • Decision Making
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