# Dassault Systèmes Newsletter for KONE

September 2021

Towards the Future of Elevator Maintenance (KONE Newsletter)

How to improve the first fix rate in maintenance? Digital Transformation is needed to stay competitive in the elevator and escalator aftermarket. It will lead to happier customers, better running devices, improved efficiency of service operations and higher sustainability levels in your company's services.

Elevators and escalators are often maintained the traditional way: when a device breaks down, the client calls the maintenance team that repairs it. Every installed elevator is unique, and sometimes finding the right spare part sets a challenge. Digital continuity throughout your product life cycle is a key – it helps both in the corrective and preventive maintenance.

If you want to learn more about the future of elevator and escalator maintenance, and how to start the journey, read the new ebook from Dassault Systèmes (see link below). You can also contact me directly to discuss more. Happy reading!

Diana FILIPPOVITS

Client Executive for KONE

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<Diana.Filippovits@3ds.com>

[LinkedIn](https://www.linkedin.com/in/filippovits-diana-a1157110a/)

New ebook: The future of elevator maintenance - A guide to smooth service

Learn what the EaaS model is and how it can help you to stay competitive in the elevator and escalator aftermarket business.

[Transforming to drive economic recovery and sustainability highlight image](/media/3700)

[  Read the new ebook     ](https://discover.3ds.com/the-future-of-elevator-maintenance-ebook)

Virtual twins for the lean and sustainable elevator and escalator manufacturing

Learn how digital manufacturing and the virtual twin technology can reduce the carbon footprint of your elevators and escalators.

[High Performance Battery Highlight](/media/3745)

[  Learn more     ](https://discover.3ds.com/virtual-twins-sustainable-elevator)

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