Issue, Defect & Change Management

Drive fast, efficient issue resolution across multiple concurrent projects.

Your customers often see bugs or issues found in their integrated circuits as singular issues – simple to understand, easy to resolve. But within a semiconductor design and manufacturing operation, especially one with a distributed development environment, with perhaps hundreds of engineers at multiple world-wide sites contributing dozens of IP blocks, thousands of issues and defects may need to be managed at the same time. The concurrent resolution of these issues requires a centralized process that manages the interdependencies of the issues, the allocation of resolution personnel and the overall impact on operations and business success.

The Silicon Thinking Issue, Defect and Change Management solution provides semiconductor design organizations a single system to manage reported-problem integrity and change accountability to enable design and manufacturing issue resolution. With this solution, all product development stakeholders can raise and resolve issues from any geographical location or any role in the organization. Issues are all identified, assigned to owners, tracked (reported upon) and resolved in a seamless, common platform. To keep the entire enterprise synchronized, issues can spawn formal change processes for engineering and manufacturing.

Any design element can be identified as an affected item of an issue or a change. In order to reduce change cycle time, suppliers and customers can participate in the issue and change management processes as required. The Issue, Defect and Change Management solution provides High-Tech / Electronic companies with an end-to-end issue and change management solution and process that include identification, resolution, prevention, reporting and trending.

Key Highlights and Benefits:

  • Gain an end-to-end process from issue identification to defect resolution
  • Generate detailed impact analyses for efficient correction strategies
  • Streamline the correction process while respecting the structure of the affected product
  • Match the dynamic and structured correction process flows to user roles and team structure
  • Centralize all issues in one system, follow their resolution and assessment and continuously improve your process.