Account Manager for Key Automotive Client in Utsunomiya
- Support the Sales Management in the context of the definition of the Geo Strategy and the realization of the sales planning
- Identify key customer challenges and drivers for transformation that could be addressed with 3DS solutions
- Define and update systematically the Client Strategy and all its Value Network (when appropriate) in the CRM My Client Engagement and the Customer Value Roadmap
- Sell on value through assigned offers from Industry and Brand Portfolio within a defined territory leveraging VALUE ENGAGMENT Framework
- Perform end-to-end sales engagements compliant with the DS sales referential while leveraging DS Platform as a communication channel both internally and externally.
- Provide Leadership around VALUE ENGAGEMENT, enabling connection of framework and consultative value selling engagement
- Build and develop trusted relationships at executive level and within all layers of client organization to ensure sustainable business intimacy between 3DS and customer
- Orchestrate 3DS teams, Partners (when appropriate) and/or C&SI as appropriate to lead the execution of the Client strategy to create leads then growth opportunities
- Provide an accurate forecast on 5 rolling quarters and FY creating the appropriate pipeline to reach business objectives
- Manage negotiation with the customer by complying with all 3DS engagement processes (Finance, Legal), government and local regulations, DS policies and ethical standards
- Follow customer satisfaction during deployment
- In case of Cloud/SaaS projects, follow users deployment and adoption and take initiatives if slow deployment
- Contribute to best practices based on Lessons Learned (including Root Cause Analysis, Analytics, Loss reviews)
- Manage 3DS and Client ecosystems all along the customer experience to ensure global satisfaction
- Use and fulfill DS CRM My Client Engagement according the corporate guidance, making sure that data are up to date.
- Act as the community manager for communities animated through DS Platform.
- Own and Manage IFWE Loops for clients to target
- Follow Sales certification programs
Professional Skills
- Advise on sustainability solutions
- Build business relationships
- Building an account strategy
- Carry out active selling
- C-Level Relationship & Intimacy
- Deliver a Sales pitch
- Engage on value
- Identify Companies Business Drivers
- Identify new business opportunities
- Implement sales strategies
- Maximize sales revenues
- Use customer relationship management software
- Communication, collaboration & creativity
- Negotiate Sales contracts
Knowledge
- Cloud technologies
- Data analytics
- GDPR and local data protection knowledge
- 3DS Industry Knowledge
Soft Skills
- Customer focus
- Driving for Results
- Overcoming Obstacles
- Planning and Organizing
- Presenting to Others
- Solving Problems
- Think critically
Déclaration de diversité
Dassault Systèmes est un accélérateur de progrès humain. Nous proposons aux entreprises et aux particuliers des environnements virtuels collaboratifs permettant d’imaginer des innovations durables. Grâce aux jumeaux virtuels d’expérience du monde réel qu’ils créent avec la plateforme 3DEXPERIENCE et ses applications, Dassault Systèmes est un créateur de valeur, au service de plus de 350,000 clients de toutes tailles et de tous secteurs d’activité, dans plus de 150 pays. Rejoignez notre communauté mondiale de plus de 23,800 personnes passionnées !
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