Account Manager for Key Automotive Client in Utsunomiya
- Support the Sales Management in the context of the definition of the Geo Strategy and the realization of the sales planning
- Identify key customer challenges and drivers for transformation that could be addressed with 3DS solutions
- Define and update systematically the Client Strategy and all its Value Network (when appropriate) in the CRM My Client Engagement and the Customer Value Roadmap
- Sell on value through assigned offers from Industry and Brand Portfolio within a defined territory leveraging VALUE ENGAGMENT Framework
- Perform end-to-end sales engagements compliant with the DS sales referential while leveraging DS Platform as a communication channel both internally and externally.
- Provide Leadership around VALUE ENGAGEMENT, enabling connection of framework and consultative value selling engagement
- Build and develop trusted relationships at executive level and within all layers of client organization to ensure sustainable business intimacy between 3DS and customer
- Orchestrate 3DS teams, Partners (when appropriate) and/or C&SI as appropriate to lead the execution of the Client strategy to create leads then growth opportunities
- Provide an accurate forecast on 5 rolling quarters and FY creating the appropriate pipeline to reach business objectives
- Manage negotiation with the customer by complying with all 3DS engagement processes (Finance, Legal), government and local regulations, DS policies and ethical standards
- Follow customer satisfaction during deployment
- In case of Cloud/SaaS projects, follow users deployment and adoption and take initiatives if slow deployment
- Contribute to best practices based on Lessons Learned (including Root Cause Analysis, Analytics, Loss reviews)
- Manage 3DS and Client ecosystems all along the customer experience to ensure global satisfaction
- Use and fulfill DS CRM My Client Engagement according the corporate guidance, making sure that data are up to date.
- Act as the community manager for communities animated through DS Platform.
- Own and Manage IFWE Loops for clients to target
- Follow Sales certification programs
Professional Skills
- Advise on sustainability solutions
- Build business relationships
- Building an account strategy
- Carry out active selling
- C-Level Relationship & Intimacy
- Deliver a Sales pitch
- Engage on value
- Identify Companies Business Drivers
- Identify new business opportunities
- Implement sales strategies
- Maximize sales revenues
- Use customer relationship management software
- Communication, collaboration & creativity
- Negotiate Sales contracts
Knowledge
- Cloud technologies
- Data analytics
- GDPR and local data protection knowledge
- 3DS Industry Knowledge
Soft Skills
- Customer focus
- Driving for Results
- Overcoming Obstacles
- Planning and Organizing
- Presenting to Others
- Solving Problems
- Think critically
Inclusion statement
Dassault Systèmes es un catalizador del progreso humano. Proporcionamos a empresas y personas entornos virtuales colaborativos para imaginar innovaciones sostenibles. Al crear experiencias gemelas virtuales del mundo real con nuestra plataforma y aplicaciones 3DEXPERIENCE, aportamos valor a más de 350.000 clientes de todos los tamaños y sectores, en más de 150 países. ¡Únete a nuestra comunidad mundial de más de 23.800 personas apasionadas!
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