Be the next big change > Dassault Systèmes

Be the Next Game Changer

User Experience Researcher

United States, MA, Waltham

Imagine new horizons:

To provide user research support to the SOLIDWORKS and 3DS R&D teams. The UX Researcher supports the ongoing development of DS 3D Solutions and Computer Aided Design products.  They will maintain a system of participant outreach and recruiting and develop user research studies that support formative studies across qualitative and quantitative methods.  Their insights help inform key design decisions and drive the continued improvement of the SOLIDWORKS brand identity of easy-to-use and learn design tools.

What will your role be?

The User Experience Researcher provides user research support to the SOLIDWORKS User Experience design team across the full portfolio of SOLIDWORKS and 3DS products.  Including planning and conducting formative research activities across Discovery, Concept, and Detailed design activities, as well as summative research in support of improving the overall experience of shipping products.

The challenges ahead

  • Conduct formative and summative user research activities across a broad range of products, including: Interviewing, group facilitation, and interacting with customers
  • Synthesize research results from findings and observations into actionable insights.
  • Convey insights in clear and actionable ways.
  • Work together with Designers, Product Managers, Development team members, and other Researchers to prioritize research opportunities.
  • Understand complex technical requirements and translate those into research plans.
  • Experience with user research on touch and mobile devices.


Your key success factors?

  • B.S. degree (M.S. a plus) in User Experience, Human Factors, Cognitive Psychology, or related fields.
  • 2-5 Years professional work experience as a user researcher performing both qualitative and quantitative studies.
  • Demonstrated ability to conduct user research across a broad range of techniques to answer key design questions.
  • Expert in handling data and communicating findings in compelling ways (telling good stories).
  • Strong communication skills both with customers and internally with UX designers, product managers, and other R&D stakeholders.
  • Ability to plan, lead, and make meaning from group workshop activities.
  • You will be asked to present past research work (both user needs assessment and usability testing)   as a part of the interview, a portfolio is a plus.

Skills that are a plus

  • Technical background or engineering skills is a plus.
  • Knowledge of CAD programs like SOLIDWORKS or others is a plus.
  • Background in engineering, CAD software, or technical skills is a plus.
  • Knowledge of or experience with any of the following is a plus: MS Excel macros, online survey tools, business database analytics, customer relationship management, etc.

Compensation & Benefits

Dassault Systèmes offers an excellent salary with potential for bonus, commensurate with experience. Benefits include a choice of plans providing comprehensive coverage for medical, dental, vision care for employee & dependents as well as employee life, short & long term disability, tuition reimbursement, immediate 401K enrollment, 401K match (50 cents on the dollar, up to the first 8% of your eligible compensation that you contribute based on match eligibility criteria), flexible time off policy, and 9 paid holidays.

Equal opportunity

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at 3DS are based on merit, qualifications and abilities. 3DS is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. 3DS will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Covid statement

Our Company requires all U.S. employees to be fully vaccinated against COVID-19 and to provide documentation of full vaccination, unless qualified for a medical, religious or state-required accommodation or otherwise exempt consistent with applicable law.  Although accommodation requests will be considered (and granted where appropriate/possible), it may be determined that a candidate is unable to adequately perform the essential functions of the position without imposing an undue hardship due to customer requirements, staffing needs, or other business reasons. Definition of full-vaccination: Employees are considered to be fully vaccinated two weeks after their second dose in a 2-dose series or two weeks after a single-dose vaccine.
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SOLIDWORKS leads the global 3D computer-aided design (CAD) industry with easy-to-use 3D software that trains and supports the world's engineering and design teams as they drive tomorrow's product innovation.