Be the next big change > Dassault Systèmes

Be the Next Game Changer

Senior Manager, Quality Control Test, Technical Services

United States, NJ, Iselin
Regular
10/31/2022
529814

Medidata: Power Smarter Treatments and Healthier People

Medidata is leading the digital transformation of life sciences, creating hope for millions of patients. Medidata helps generate the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes. More than one million registered users across 1,900+ customers and partners access the world's most trusted platform for clinical development, commercial, and real-world data. Medidata, a Dassault Systèmes company, is headquartered in New York City and has offices around the world to meet the needs of its customers. Discover more at www.medidata.com and follow us @medidata.

Your Mission:

Manage testing for complex software projects, directing the activity of Testers directly, ensuring that testing is carried out in the most efficient and effective way possible. Foster and Lead good working relationship with Application Engineers, Project Managers, Product Managers and other stakeholders in the development of high quality software. Provide leadership and direction to the team to create and execute comprehensive test plans appropriate to function, product, enhancements, etc. being tested. Provide recommendations regarding issues, processes and procedures both internally and externally. Responsible for test activities including identifying scenarios for test plans; use of automated testing tools; session based exploratory testing; review and root cause analysis for discrepancies found in test results. Demonstrate knowledge in technology and operational methods. Responsible for hiring and developing employees to ensure that the testing is carried out in accordance with the company’s business processes. Provide coaching and leadership to staff on testing and automation practices.

  • With a product wide scope with multiple projects, learn to supervise through planning, mitigation, delegation practices

  • Partner with other managers and test automation teams throughout the company to design and implement standardized solutions

  • Engage senior level management with proper escalation handling

  • Help in the development of new SOPs, Agile practices and adapting/inventing new approaches

  • Lead and engage the testing community and chair or co-chair working groups

  • Take the ownership and drive test planning deliverables, milestone estimates and goals with moderate supervision

  • Manage testing priorities defined by the team and test objectives

  • Work closely with PMs in  Professional Services to ensure the right scope is assessed for each project

  • Analyze, contribute and enable the creation of test deliverables including test plans, test cases/scripts, test execution reports and defect reporting.

  • Drive in balancing client needs with the introduction of new innovation for the new services deliverables and the way product customization deliverables are tested.

  • Demonstrate experience and a proven insight of designing test approaches for all stages of the delivery lifecycle

  • Drive and lead the team to decide the different test layer approaches, i.e. API, UI, UI-Mocked, Integration; Manual vs Automated

  • Learn to proactively plan for higher level risk and mitigation planning for the current and future roadmaps

  • Work closely with available Test Automation Colleagues to enable automation test infrastructure and CI/CD design and pipelines

  • Be a focal point of deciding what testing techniques can be applied to further exploratory test efforts on client workflows and features

  • Drive ensuring visibility, traceability, and the control of SILC testing and validation processes

  • Be a driver of overcoming testing challenges, ensure good brainstorming and data collection practices are being implemented

  • Drive the evaluation of new or improved testing tools per team's need

  • Help in the development of new SOPs, Agile practices and adapting/inventing new approaches

  • Lead and engage the testing community and chair or co-chair working groups

  • Take the ownership and drive test planning deliverables, milestone estimates and goals with moderate supervision

  • Manage testing priorities defined by the team and test objectives

  • Work closely with PMs in  Professional Services to ensure the right scope is assessed for each project

  • Analyze, contribute and enable the creation of test deliverables including test plans, test cases/scripts, test execution reports and defect reporting.

  • Drive in balancing client needs with the introduction of new innovation for the new services deliverables and the way product customization deliverables are tested.

  • Demonstrate experience and a proven insight of designing test approaches for all stages of the delivery lifecycle

  • Drive and lead the team to decide the different test layer approaches, i.e. API, UI, UI-Mocked, Integration; Manual vs Automated

  • Learn to proactively plan for higher level risk and mitigation planning for the current and future roadmaps

  • Work closely with available Test Automation Colleagues to enable automation test infrastructure and CI/CD design and pipelines

  • Be a focal point of deciding what testing techniques can be applied to further exploratory test efforts on client workflows and features

  • Drive ensuring visibility, traceability, and the control of SILC testing and validation processes

  • Be a driver of overcoming testing challenges, ensure good brainstorming and data collection practices are being implemented

  • Drive the evaluation of new or improved testing tools per team's need

  • Manage and contribute to deliver the team's needs with functional / non-functional automation frameworks

  • Proactively aid, facilitate and monitor the business defining of acceptance & technical criteria and requirements

  • Responsible for SILC testing life cycle as well as a hybrid covering activities from Impact evaluations, analysis of requirements, preparation of test scripts, test execution, defect management and delivery of testing reports.

  • Managerial level presentation skills involving working with management

  • Monitor and ensure the team does not steer away from following processes, but leave room to innovate to improve SILC and hybrid, testing and automation practices

  • Produce metrics to help give visibility to potential testing improvements, i.e. automation metrics and risk assessment evaluations 

  • Proactively work with the team to enable automation maintenance and improvements for test scripts, scenarios, tools and frameworks 

  • Holds the client needs and quality in the fore-front and provides risk assessment evaluations

  • Drives and contributes with an active hands-on approach on test execution deliverables; expectation is a minor portion of your time will be to contribute to the testing efforts, e.g. manual and automation testing efforts

  • Rapid to accurately escalate risks, progress and issues to stakeholders and senior management

  • Review requirement changes and provide feedback on dev approach,  test sessions, and requirements traceability to provide analysis and feedback

  • Help protect teams from distractions and unrelated or unnecessary work

  • Monitors all regulatory and SILC and Hybrid SILC/SDLC validation processes are being followed by the team and work closely with R&D Process and Validation team members

  • Managerial level communication skills involving working with management

  • Enforces a greater collaboration among testers, developers, business analysts, R&D, and team members

  • Embrace being the glue of the team and encourage an environment of trust and safety with open communication

  • Represent an initial and primary focal point for the team's escalation of issues

  • Heavily Involved in production support issue management and troubleshooting with team; drive issues forward from identification through to resolution

  • Ensure you are able to maintain a good level of product knowledge to be a subject matter expert of your project

  • Organize testing and quality events to facilitate additional areas of support with our support/services teams

  • Given we are in a regulated environment, participate and represent your team in external Client and FDA Audits for your Product Validation packages

  • Aid to educate and enable the team to have a right mix of skill-sets to perform different types of testing to exhaustively test the software

  • Lead, engage and motivate the team and providing guidance & feedback toward helping them to deliver

  • Establish a learning culture, additionally where documentation practices promote easy access to information on automation and testing practices

  • Actively work within the wider Testing community; i.e. be part of Testing Working Groups

  • Attempt to setup and facilitate having a great work-life and mental-wellness balance

Your Competencies:

  • Experience coaching and mentoring others in testing

  • Experience formulating and implementing testing strategies

  • Experience with automated testing tools, software development and testing methodologies

  • Prioritization skills and the ability to work within tight timelines

  • Project management and people management skills

  • Independent thinker with keen attention to detail

  • Ability to work through complex tasks with minimal supervision

  • Experience with regulatory compliance, FDA, and 21 CFR Part 11 is an asset

Your Education & Experience:

  • Degree in Computer Science or Computer Engineering required 

  • 5+ years of experience in software testing as an individual contributor

  • 3-6 years relevant leadership experience

  • Candidate must reside  in New Jersey (office location Iselin, NJ) 

The salary range posted below refers only to positions that will be physically based in New York City.  As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location.  Pay ranges for candidates in locations other than New York City, may differ based on the local market data in that region. The base salary pay range for this position is $135,000 to $180,000.

Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission under the terms of applicable plan documents, while many of Medidata’s non-sales positions are eligible for annual bonuses. Additionally, Medidata provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most and should help you care for those who matter most. For that reason, we provide an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life.

#LI-TC1

Equal opportunity

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at 3DS are based on merit, qualifications and abilities. 3DS is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. 3DS will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Covid statement

Our Company requires all U.S. employees to be fully vaccinated against COVID-19 and to provide documentation of full vaccination, unless qualified for a medical, religious or state-required accommodation or otherwise exempt consistent with applicable law.  Although accommodation requests will be considered (and granted where appropriate/possible), it may be determined that a candidate is unable to adequately perform the essential functions of the position without imposing an undue hardship due to customer requirements, staffing needs, or other business reasons. Definition of full-vaccination: Employees are considered to be fully vaccinated two weeks after their second dose in a 2-dose series or two weeks after a single-dose vaccine.
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MEDIDATA generates the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes.