Be the next big change > Dassault Systèmes

Be the Next Game Changer

Director, BIOVIA NAM Services

United States, CA, San Diego

Imagine new horizons and Leading Digital Transformation:

Dassault Systemes’ BIOVIA solutions help more than 2,000 companies globally in the pharmaceutical, biotechnology, energy, chemicals, aerospace, consumer-packaged goods and industrial products industries to enhance innovation, increase productivity, improve quality and compliance, reduce costs and accelerate time to market. Our comprehensive enterprise system of modeling, simulation, laboratory, quality and process data management allows customers to discover, design, deploy and deliver innovative sustainable and competitive products to consumers globally. That success begins with the partnership between the sales team and the services team. Work in collaboration with the Dassault Systemes’ BIOVIA ecosystem in order to manage the engagement model on key customer projects -

What will your role be?

This is a strategic role within BIOVIA Worldwide Professional Services Team. As the Director of NAM Services for BIOVIA, you will be responsible and accountable for achieving company business goals assigned to Dassault Systèmes' BIOVIA North America Professional Services within the worldwide team . You will define and execute the operational strategy to: Support software sales target achievement; ensure predictability in service P&L results achievement; guarantee total quality on project execution; deliver business value to customer; drive talent acquisition, training, certification, excellence; establish & execute subcontracting strategy and partnership success support

The challenges ahead

  • Define business plan to achieve P&L targets, project success and anticipate business evolution
  • Work with sales team to define account winning strategy and ensure customer executive relationship
  • Assess staffing capacity and needs in relation with the anticipated business (sales pipeline), and propose the related strategy: hiring, internal reallocation of resources, subcontracting, partnering
  • Accountable of the service opportunities in the Office Review Board (ORB) process, for local validation or worldwide escalation
  • Protect Dassault Systemes’ solution value, maximizing long term software value (Industry Process Experience out-of-the-box sales and deployment approach)
  • Ensure successful projects deployment of Dassault Systemes’ software solutions working directly with customers and partners
  • Establish and manage risk and escalations mechanism to ensure smooth execution of successful projects and drive customer satisfaction

Your key success factors?

  • 5-10 years of general management experience in a Services organization
  • 5-10 years of experience managing and delivering on P&L
  • 5 years of experience in Life Science and/or Material Science industry
  • 5 years of experience with customer management, either in a sales or professional services role
  • 5 years of experience with partner management
  • Demonstrate oral and written proficiency with the English language
  • Bachelor degree in Science and/or Business Administration
  • Understanding of Dassault Systemes’ BIOVIA products and technology
  • Open and available to Travelling 25 – 40%

Professional Skills

  • Analyse business objectives
  • Analyse business processes
  • Analyze staff capacity
  • Apply business acumen
  • Assume responsibility for the management of a business
  • Build business relationships
  • Control financial resources
  • Create a work atmosphere of continuous improvement
  • Develop revenue generation strategies
  • Ensure lawful business operations
  • Forecast future levels of business
  • Identify skills gap
  • Negotiate with stakeholders
  • Shape organizational teams based on competencies

Compensation & Benefits

Dassault Systèmes offers an excellent salary with potential for bonus, commensurate with experience. Benefits include a choice of plans providing comprehensive coverage for medical, dental, vision care for employee & dependents as well as employee life, short & long term disability, tuition reimbursement, immediate 401K enrollment, 401K match (50 cents on the dollar, up to the first 8% of your eligible compensation that you contribute based on match eligibility criteria), flexible time off policy, and 9 paid holidays.

Equal opportunity

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at 3DS are based on merit, qualifications and abilities. 3DS is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. 3DS will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Covid statement

Our Company requires all U.S. employees to be fully vaccinated against COVID-19 and to provide documentation of full vaccination, unless qualified for a medical, religious or state-required accommodation or otherwise exempt consistent with applicable law.  Although accommodation requests will be considered (and granted where appropriate/possible), it may be determined that a candidate is unable to adequately perform the essential functions of the position without imposing an undue hardship due to customer requirements, staffing needs, or other business reasons. Definition of full-vaccination: Employees are considered to be fully vaccinated two weeks after their second dose in a 2-dose series or two weeks after a single-dose vaccine.
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BIOVIA provides scientific solutions to discover, design, develop and deliver innovative drugs, materials and formulas.