Dassault Systèmes Support Policies
The Support Services that may be applicable to the Licensed Programs licenses you ordered pursuant to a license agreement concluded with or assigned to Dassault Systèmes are described in the documents available on this page.
Support Policies for all Licensees (except specific licenses as listed below)
- 12-10-2012 - for licenses granted directly by DS
- 12-10-2012 - for licenses granted through a VAR
Support Policies for specific licenses
- 06-29-2011 - for DraftSight Premium & Prosumer
- 03-05-2012 - for SIMULIA Licenses
- 11-14-2011 - for SIMULIA Academic Licenses
- 12-02-2011 - for 3DS Online Services
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Previous documents:
Support Policies for all Licensees (except specific licenses as listed below):
- for licenses granted directly by DS published May 21th, 2012 and applicable up to December 09th, 2012
- for licenses granted through a VAR published May 21th, 2012 and applicable up to December 09th, 2012
- for licenses granted directly by DS published October 20th, 2010 and applicable up to May 20th, 2012
- for licenses granted through a VAR published April 16th, 2010 and applicable up to October 19th, 2010
Support Policies for specific licenses:
- for DraftSight Premium published February 18th, 2011 and applicable up to June 28th, 2011
- for SIMULIA Academic Licenses published March 25th, 2011 and applicable up to November 13rd, 2011
- for 3DS Online Services published June 29th, 2011 and applicable up to December 1st, 2011
- for n! Fuze published June 29th, 2011 and applicable up to November 30th, 2012
If you need any other version of Dassault Systèmes Support Policies, please contact us.
Page revision 2013/01 - last updated: February 12, 2013
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