New customer?

Welcome to the Dassault Systèmes Support Portal! We are here to guide you to find all the information you need to successfully use your 3DS Software.

As a 3DS customer, you can now access all the valuable content we provide.

Get started with your product

Get started with Support

Get access to 3DS Online Support

1. CONTACT SUPPORT

Send an e-mail to your Call Center with the 3DS client reference (Site ID)

2. ACCESS TO ONLINE SUPPORT

With the email and password you receive, you can have access to: 

3. SUPPORT TOOLS TUTORIALS

Understand Support Tools and processes thanks to the Support Tutorials