MDS SCIEX (United States)
Last update: 04/01/2007

Company Overview

MDS SCIEX is the analytical instrumentation division of MDS Inc., an international health and life sciences company focused on fighting disease. With revenues of $1.4 billion, MDS Inc. has over 10,000 employees and operates in more than 24 countries around the world. MDS SCIEX is a global leader in the research, design and production of mass spectrometers that enhance the quality of life for people around the world.

The Challenge

Mass spectrometry is a powerful analytic technique used to identify unknown compounds, quantify known materials, and show the molecular structure and chemical properties of organic and inorganic substances. The quadrupole mass spectrometers that MDS SCIEX manufactures are required equipment in labs for measuring trace analytical chemicals.

Dassault Systemes Response

MDS SCIEX selected the eMatrix™ collaboration platform from MatrixOne® and worked closely with the company to design a system rollout plan that would ensure user acceptance. Young explains, “A full 50% of complex software products are never turned on after they’re purchased. Another 35% get turned on, but they never work as planned. For us, eMatrix falls into the last 15%—a software system that works quite well, and yields the expected benefits. Successfully rolling out enterprise software solutions is 20% technology and 80% people and process.