ICEM Surf Key Support Contacts

Customer Support Center World Wide:

Supported countries: World Wide
Email: Europe.SupportCenter(at)3ds.com
Business hours: 9:00 AM to 6:00 PM - Time zone Germany (UTC +1)
Phone: +49 511 9848 850
Fax: +49 511 9848 810
Languages: English, German

Customer Local Support Centers:

Customer Support Center Japan

Supported countries: Japan
Email: JP.Support.Tech(at)3ds.com
Business hours: 9:00 AM to 6:00 PM - Time zone Japan (UTC +7)
Phone: +81 3 5442 6051
Languages: Japanese, English
Address:
Dassault Systèmes K.K.
Pier City Shibaura Bldg 10F
3-18-1 Kaigan, Minato-ku
108-0022 TOKYO
Japan

Customer Support Center USA-Canada

Supported countries: USA, Canada
E-mail: AG.NA-Helpdesk(at)3ds.com
Business hours: 8:00 AM to 5:00 PM - Time zone EST (UTC -5)
Phone:
+1 877 3D 4ALL1 (Toll Free)
+1 877 334 2551 (Toll Free)
+1 704 935 5690 (International)
Fax: +1 704 264 8888
Language: English
Address:
2455 South Road
Poughkeepsie
New York 12601
USA