Delivering high quality products and services at an acceptable cost while maintaining strong customer satisfaction and product reputation.
We share with our customers a strong interest in the quality of the engineering analysis process. We understand that the value of numerical modeling as a design tool hinges on the cost and reliability of simulation. Our formal SIMULIA Quality Assurance Management System for Abaqus Unified Finite Element Analysis (FEA) is the foundation of our efforts to deliver high quality products and services at an acceptable cost.
There are two principal reasons we impose strict quality assurance: customer satisfaction and product reputation. Our approach to quality assurance meets the ISO 9001:2008 standard. The processes in our SIMULIA Quality Management System for Abaqus Unified FEA are designed to meet the requirements set forth by the International Organization for Standardization as defined within the ISO 9001:2008 Standard and also to facilitate customer compliance with applicable parts of ASME NQA-1-2008 Part 1, titled ”Quality Assurance Requirements for Nuclear Facility Applications” and subsequent applicable addenda’s of NQA-1-2008, Subpart 2.7, titled “Quality Assurance Requirements for Computer Software”, and Title 10, Chapter 1, Code of Federal Regulation (CFR), Appendix B to Part 50, titled, “Quality Assurance Criteria for Nuclear Power Plants and Fuel Reprocessing Plants”. In addition the Quality Management System also is designed to facilitate customer compliance with 10 CFR Part 21, titled, “Reporting of Defects and Noncompliances” for commercial grade items.
Our SIMULIA Quality Management System for Abaqus Unified FEA is founded on a collection of well-documented processes that incorporate multiple checks and balances. The development process, for example, ensures that development is performed as a collaborative effort with proposal, design, code and testing performed by a team representing developers, technical writers, the Quality Assessment group, management and customers. Similarly, the defect management process calls for each bug published to the customer to be reviewed by a support representative, and a development group manager, with additional review of special categories of defects by the SIMULIA R&D Quality Compliance Director. Throughout our products' lifecycles, documented plans, formal signoffs and dashboard-like status tracking facilitate establishing, communicating and achieving clearly defined quality objectives.
There is no question that these efforts are resource intensive. Equally, there is no question that we are firmly committed to these processes, because the quality of our products and services is central to the long-term health of our relationships with our customers.