Capabilities

Customer Support & Service Analytics

Reinvent Customer Support and Services Through Data

Compile, analyze and uncover the value of “productgenerated” data, combined with customer information and aggregated data found in any systems that may be used during product support and operations, creating new services and enhancing competitiveness and customer satisfaction.

Customer Support & Service Analytics
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PLM Search & Analytics

PLM Search & Analytics

REVEAL EXISTING PRODUCT INFORMATION, REUSE IT AND GENERATE ANALYTICS

PLM Search and Analytics applications are based on technology developed to combine innovative Big Data approaches with with Dassault Systèmes unique PLM DNA, such as 3D or complex multi-level configured product structures. 

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